locked
No access permissions to folders RRS feed

  • Question

  • I am trying to install Adobe Reader 8, it unpacks it's self to a temp folder, then when I click 'run' to start the install I get the message 'You do not have access permissions to the Temp folder or the destination is full' is there any way around this?

    I have changed the 'Read Only' option on the folder and taken ownership but this seems to have no effect.

    Thanks in advance for any help anybody can provide.

    Thursday, December 28, 2006 3:16 PM

Answers

  •  from the adobe site

    Adobe Reader 8 fails to install on Vista OS

    Issue

    When you install Adobe Reader 8 on Windows Vista you see the error message, "The Temp folder is on a drive that is full or is inaccessible. Free up space on the drive or verify that you have write permission on the Temp folder."

    Detail

    You have turned off User Account Control or you are logged in using the default administrator account.

    Solutions

    Do one of the following solutions:

    Solution 1: Enable User Account Control.

    1. In Control Panels, choose User Accounts.

    2. Click "Turn User Account Control on or off".

    3. Check the box to "Use User Account Control (UAC) to help protect your computer" and then click OK.

    4. Restart your computer.

    5. Install Adobe reader 8.

    Solution 2: Create a new user account with administrator rights and install under this profile.

    1. In Control Panels, choose User Accounts.

    2. Click" Manage another account".

    3. Click "Create a new user account".

    4. Enter a new user name, select the Administrator radio button, then click Create Account.

    5. Log in to the computer with this new account and install Reader 8.

    Solution 3: Run the Acrobat set up files extracted from the installer.

    1. Download the Adobe reader installer from adobe.com. When you are prompted to run or save the file, choose save. Save the file to your desktop.

    2. On the Desktop, double-click the AdbeRdr80_en_US file, click Run.

    3. Please wait while the Adobe Reader setup is being processed.

    4. When the "Open File - Security Warning dialog displays, do the following:

    a. On the Windows task bar, choose Start.

    b. In the Start Search window, type c:\users\ username \AppData\LocalLow\Netopsystems\temp\ then click on the link to open the temp folder.

    c. Drag the Adobe reader 8.0 folder to your desktop and close the search results window

    d. Click Cancel in the Open File - Security Warning dialog.

    e. Click Cancel when" the operation was canceled by the user" dialog appears.

    5. Open the Adobe Reader 8.0 folder on your desktop.

    6. Double-click the AcroRead file to start the Adobe Reader installer.

    7. Click Run.

    8. Click Next.

    9. Click Install.

    Background information

    On Vista, with User Account Control disabled, there is no write and execute access to the %TEMP% folder.

    Saturday, December 30, 2006 12:59 PM

All replies

  •  are you an admin on the computer, does adobe ask you for premission on install ? what the config of your computer ?

    Is this a UPgrade ?

    Friday, December 29, 2006 8:05 PM
  •  from the adobe site

    Adobe Reader 8 fails to install on Vista OS

    Issue

    When you install Adobe Reader 8 on Windows Vista you see the error message, "The Temp folder is on a drive that is full or is inaccessible. Free up space on the drive or verify that you have write permission on the Temp folder."

    Detail

    You have turned off User Account Control or you are logged in using the default administrator account.

    Solutions

    Do one of the following solutions:

    Solution 1: Enable User Account Control.

    1. In Control Panels, choose User Accounts.

    2. Click "Turn User Account Control on or off".

    3. Check the box to "Use User Account Control (UAC) to help protect your computer" and then click OK.

    4. Restart your computer.

    5. Install Adobe reader 8.

    Solution 2: Create a new user account with administrator rights and install under this profile.

    1. In Control Panels, choose User Accounts.

    2. Click" Manage another account".

    3. Click "Create a new user account".

    4. Enter a new user name, select the Administrator radio button, then click Create Account.

    5. Log in to the computer with this new account and install Reader 8.

    Solution 3: Run the Acrobat set up files extracted from the installer.

    1. Download the Adobe reader installer from adobe.com. When you are prompted to run or save the file, choose save. Save the file to your desktop.

    2. On the Desktop, double-click the AdbeRdr80_en_US file, click Run.

    3. Please wait while the Adobe Reader setup is being processed.

    4. When the "Open File - Security Warning dialog displays, do the following:

    a. On the Windows task bar, choose Start.

    b. In the Start Search window, type c:\users\ username \AppData\LocalLow\Netopsystems\temp\ then click on the link to open the temp folder.

    c. Drag the Adobe reader 8.0 folder to your desktop and close the search results window

    d. Click Cancel in the Open File - Security Warning dialog.

    e. Click Cancel when" the operation was canceled by the user" dialog appears.

    5. Open the Adobe Reader 8.0 folder on your desktop.

    6. Double-click the AcroRead file to start the Adobe Reader installer.

    7. Click Run.

    8. Click Next.

    9. Click Install.

    Background information

    On Vista, with User Account Control disabled, there is no write and execute access to the %TEMP% folder.

    Saturday, December 30, 2006 12:59 PM
  • Thanks for the info but is there a way to have access to these folder with the UAC disable.  Is there an option to have full admin right in vista?
    Sunday, April 15, 2007 5:18 AM
  • 2. Click "Turn User Account Control on or off".

    3. Check the box to "Use User Account Control (UAC) to help protect your computer" and then click OK.

     

     

     

    The UAC is about DUMB.  All it does is asks you every mouse click you make, are you sure you wanna do this?

     

    I would not have clicked the button if I didnt?

     

    And I would not be an ADMIN if I didnt know what clicking the mouse would do?

     

    That is not security, it is DUMBNESS..........

    Tuesday, April 24, 2007 7:46 PM
  • PLEASE HELP

    i have had this same trouble trying to install Adobe Reader 8.0 with Vista OS.  I attempted to download it and it failed with the message about not being able to access the Temp folder.  I received the info to turn on UAC and managed to get it to download but it again failed because “Another instance of this program is already running.  You cannot run multiple instances at the same time”.  BUT I have no idea how to get rid of the previous program that only partly downloaded.  I now can't download the Reader even with UAC turned on becasue it thinks I already have the program loaded but I don't know where its loaded to or how to get rid of it.  I have tried to uninstall it in Control Panel - it gives me the option of uninstall/change but when i click this button, nothing happens.

    How can i get rid of the previously unsuccessful install so that i can now install it properly?  Can anyone help?

    Lisa

    Friday, May 4, 2007 10:58 AM
  • Best thing to do is a system restore.that should help.
    Thursday, January 28, 2010 1:36 PM
  • find the files and delete them manually and that should help and you should be able to reinstall the program.
    Thursday, January 28, 2010 1:38 PM