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DPM Console Crashing With Event ID 999 RRS feed

  • Question

  • I have MSDPM 2012 R2 (Version 4.2) , application and database are installed on different Hyperv vm, after random interval of time MSDPM console crashes. I have found below mentioned error in event logs, what should i do to resolve the error?

    The description for Event ID 999 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    An unexpected error caused a failure for process 'msdpm'. Restart the DPM process 'msdpm'.

    Problem Details:

    <FatalServiceError><__System><ID>19</ID><Seq>161</Seq><TimeCreated>8/6/2015 5:19:27 PM</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>IOException</ExceptionType><ExceptionMessage>The file or directory is corrupted and unreadable.

    </ExceptionMessage><ExceptionDetails>System.IO.IOException: The file or directory is corrupted and unreadable.

    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

    at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)

    at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)

    at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)

    at Microsoft.Internal.EnterpriseStorage.Dls.PRMCatalog.ROUtils.LoadDatasetROMap(Boolean isValidFileSpecs, Guid taskId)

    at Microsoft.Internal.EnterpriseStorage.Dls.PRMCatalog.ROUtils.ValidateROListAndAddIfNecessary(Message msg, Guid taskId, BackupTypeType backupType, ComponentInformationType[] oldROComponents)

    at Microsoft.Internal.EnterpriseStorage.Dls.WriterHelper.BaseWriterHelper.ValidateROListOnArchivePreBackupSuccess(Message msg, RADataSourceStatusType raDatasourceStatus)

    at Microsoft.Internal.EnterpriseStorage.Dls.Prm.ArchivePreBackupBlock.RAPreBackupSuccess(Message msg)

    at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Engine.ChangeState(Message msg)

    at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskInstance.Process(Object dummy)

    at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.FsmThreadFunction.Function(Object taskThreadContextObj)

    at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

    at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

    at System.Threading.ThreadPoolWorkQueue.Dispatch()</ExceptionDetails></FatalServiceError>

     

    the message resource is present but the message is not found in the string/message table

     
    Thursday, August 6, 2015 5:43 PM

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