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Windows 10 default apps didnt start error RRS feed

  • Question

  • After using AdwCleaner & MalwareBytes to remove certain malwares(including Trotux) that my system contracted, I'm no longer able to use my Win 10 default apps including Reader,Photo viewer nor Groove music,all showing 'app didn't start' and crashes. I'm unable to access the taskbar/start button too. Trier Safe boot,PowerShell tweeks and also uninstalling the troubled apps with cmd..none seem to work. Kindly help
    

    Wednesday, October 19, 2016 9:41 AM

Answers

  • Hello,

    Suggest you to re-register all apps. Try step 1 & 5 of this guide:

    http://www.kapilarya.com/how-to-re-register-a-specific-app-in-windows-10

    If issue still persists, try creating new user account and check if apps works on that.

    Hope this helps, Good luck :)

    Microsoft MVP (Windows and Devices for IT)

    Windows Insider MVP

    Windows Help & Support [www.kapilarya.com]

    Wednesday, October 19, 2016 1:23 PM
  • After using AdwCleaner & MalwareBytes to remove certain malwares(including Trotux) that my system contracted, I'm no longer able to use my Win 10 default apps including Reader,Photo viewer nor Groove music,all showing 'app didn't start' and crashes. I'm unable to access the taskbar/start button too. Trier Safe boot,PowerShell tweeks and also uninstalling the troubled apps with cmd..none seem to work. Kindly help

    You have more problems than just default apps do not start.

    The best way in my opinion is to do a Repair Install.

    Use the Media Creation Tool link below :
    https://www.microsoft.com/en-us/software-download/windows10

    Click the Download Tool now button and Run it.
    Then select Create installation media for another PC
    That will begin downloading the ISO file to your computer.
    When download is completed, RIGHT click at the ISO > click Mount > click Setup.exe.
    That will begin installing Windows 10.
    You have the choice of keeping settings, files and apps, or keeping nothing.
    No product key is required.
    Activation will be automatic.

    Wednesday, October 19, 2016 2:13 PM

All replies

  • Hello

    Did you tried to restore system health using DISM ?

    open a Command Prompt as administrator. Type the following command and press Enter. DISM will check your Windows component store for corruption and automatically fix any problems it finds.

    DISM /Online /Cleanup-Image /RestoreHealth

    If the DISM command changed anything, restart your computer afterwards. You can now run the SFC command again and it would be able to replace any corrupted files with the correct ones.


    Regards, Regin Ravi

    Wednesday, October 19, 2016 10:18 AM
  • Hello,

    Suggest you to re-register all apps. Try step 1 & 5 of this guide:

    http://www.kapilarya.com/how-to-re-register-a-specific-app-in-windows-10

    If issue still persists, try creating new user account and check if apps works on that.

    Hope this helps, Good luck :)

    Microsoft MVP (Windows and Devices for IT)

    Windows Insider MVP

    Windows Help & Support [www.kapilarya.com]

    Wednesday, October 19, 2016 1:23 PM
  • After using AdwCleaner & MalwareBytes to remove certain malwares(including Trotux) that my system contracted, I'm no longer able to use my Win 10 default apps including Reader,Photo viewer nor Groove music,all showing 'app didn't start' and crashes. I'm unable to access the taskbar/start button too. Trier Safe boot,PowerShell tweeks and also uninstalling the troubled apps with cmd..none seem to work. Kindly help

    You have more problems than just default apps do not start.

    The best way in my opinion is to do a Repair Install.

    Use the Media Creation Tool link below :
    https://www.microsoft.com/en-us/software-download/windows10

    Click the Download Tool now button and Run it.
    Then select Create installation media for another PC
    That will begin downloading the ISO file to your computer.
    When download is completed, RIGHT click at the ISO > click Mount > click Setup.exe.
    That will begin installing Windows 10.
    You have the choice of keeping settings, files and apps, or keeping nothing.
    No product key is required.
    Activation will be automatic.

    Wednesday, October 19, 2016 2:13 PM