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Western Digital External Hard Drive incompatibility with Microsoft Updates on Dell XPS Vista RRS feed

  • Question

  • I have a Dell XPS running Vista and am using an external Western DIgital hard drive.  Recently the USB & media card readers started disappearing after using the Western Digital hard drive. 

    A Dell tech came out and installed a new media card reader.  When I explained what was happening he stated that a Microsoft update must be incompatable with something on the WD hard drive, causing it to wipe out the USB ports.

    Has anyone ever experienced this and know of a work around?

    Thanks,

    Jan

    Wednesday, July 11, 2012 10:08 PM