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Excel 2013 Documents won't open from SharePoint WSS 3.0 RRS feed

  • Question

  • Hi,

    I'm having trouble getting Excel 2013 documents opened from SharePoint WSS 3.0.

    I found that the first time I open SharePoint and click the document link I am prompted with the Open Document dialog which gives me the option of opening as Read Only or Open For Editing. If I then click on any other document I get a dialog asking if I want to open or save my document. Selecting Open only opens it as Read Only.

    I did quite a bit of research online and found common fixes for this are as follows:

    1. Ensure Explorer and Office 2013 are 32 bit. I have this

    2. Ensure SharePoint classes are in enabled in IE add ons(SharePoint Stssync and SharePoint OpenDocuments Class are enabled but I do not have SharePoint Spreadsheet Launcher or SharePoint Export Database Launcher).

    3. Re-register OWSSUPP.DLL. I did this.

    Unfortunately I am still faced with the issue. At this point it may be that I am missing two add on's but I don't know how to get them. How to do this and any other advice that may help resolve my issue would be welcomed.

    This issue presents itself on the company Citrix desktop so all users are affected. I also attempted to recreate the issue locally on two laptops. On one I don't get the issue but on the other I do. I'm not aware of any differences between laptops.

    Cheers

    Paul

    Thursday, May 30, 2013 1:29 PM

Answers

  • Sorted.

    I identified that the issue seemed to revolve around the IE add on 'SharePoint OpenDocument class'. This relates to Office15\OWSSUPP.DLL. After several failed attempts to re-register this I installed the SharePoint services for Office 2010. This caused the add on to pick up the Office14\OWSSUPP.DLL.

    • Marked as answer by runnerpaul Thursday, June 6, 2013 11:29 AM
    Thursday, June 6, 2013 11:29 AM

All replies

  • I'm starting to think this issue may be limited to .xlsm files as these are the only ones I appear to be having trouble with. I'm pretty sure I could get it with .xlsx last weeke though.
    Wednesday, June 5, 2013 8:08 AM
  • Also, the laptop on which I don't get the issue has a 64-bit version of office where as the the laptop that gets the issue and the version on Citrix are 32-bit. 
    Wednesday, June 5, 2013 8:50 AM
  • Sorted.

    I identified that the issue seemed to revolve around the IE add on 'SharePoint OpenDocument class'. This relates to Office15\OWSSUPP.DLL. After several failed attempts to re-register this I installed the SharePoint services for Office 2010. This caused the add on to pick up the Office14\OWSSUPP.DLL.

    • Marked as answer by runnerpaul Thursday, June 6, 2013 11:29 AM
    Thursday, June 6, 2013 11:29 AM
  • Hi runnerpaul

    Would you share with me if you install the SharePoint services for Office 2010 in the SP server or client computer ?

    As we have the same issue as well.

    Server: SP services 3.0

    Client: Office 2013 and IE 11

    Friday, August 7, 2015 7:40 AM