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Outlook rules RRS feed

  • Question

  • I have the rules set up in outlook, but the message received remains on the unread list after it has moved.
    Tuesday, November 27, 2018 4:08 PM

All replies

  • Hi,

    What "unread list" do you refer to? If you mean the Unread search folder, I'm afraid it's the expected behavior as the Unread search folder by default queries unread emails from all mail folders within your mailbox.

    If I've misunderstood anything, feel free to let me know.

    Regards,
    Steve Fan


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    Wednesday, November 28, 2018 8:48 AM
    Moderator
  • Just wanted to say hi and check if there is anything that I can do for you on this problem. If so, please do not hesitate to let me know and I will be happy to help.

    Best regards,
    Steve Fan 


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Friday, November 30, 2018 11:45 AM
    Moderator