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play on the phone - Exch 2010 UM RRS feed

  • Question

  • Hi

    (Exch 2010 SP1 RU 4v2) with UM


    in a voice mail when I click "play on phone" press (in Outlook or OWA), then unfortunately I get a call from the Exchange

     my phone = 12
     Exchange = 24 and 25
     UM Gateway is in the 24 and 25 registered

     According to Wireshark, I see it in one call (play on the phone) of the Exchange
     from: sip: 12 @ mail .... And To: sip: 12 @ mail ....

     12 is not registered in the UM Gateway, this is my phone

     why the select from Exch: 12 to: 12
     and not from: 24 to: 12 ....??? or
     and not from: 25 to: 12 ....???

     thank you
     Mario

    Tuesday, August 2, 2011 2:14 PM

All replies

  • I believe that is by design.  When a play on phone function happens it places the call as you (phone number 12 in your case).  So depending on your integration/phone/PBX calling from yourself to yourself may not be a valid call.  Try calling some other number to see if that works.
    Monday, August 8, 2011 7:50 PM
  • Hi, ja, wenn ich die Nummer 12 im Gateway registriere, dann kann mich mein Postfach auf xy anrufen, jedoch eben nicht auf der 12! (weil Anruf from 12 - to 12) vielen Dank Mario
    Tuesday, August 9, 2011 5:04 AM
  • (english)

    Hi, yes, if I register the number 12 in the gateway, then I can call my mailbox on xy, but just not on the 12! (because call from 12 - to 12) Thanks Mario

    Friday, August 12, 2011 4:56 AM
  • (english)

    Hi, yes, if I register the number 12 in the gateway, then I can call my mailbox on xy, but just not on the 12! (because call from 12 - to 12) Thanks Mario

    Friday, August 12, 2011 4:56 AM