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Download Won't Install - Office 2010 Pro Academic - Windows XP RRS feed

  • Question

  • Download Won't Install - Office 2010 Pro Academic - Windows XP. Shut down the Anti-Virus (AVG) just in case, but still not installing. Only action that occurs is once the downloaded exe file is double clicked is that it says it is extracting files, takes several minutes. The bar indicates progress across the bottom, left to right, and when reaching the right for completion, screen disappears and nothing further occurs. No new files or folders are created on the hard drive.

    Any suggestions?

    Thursday, November 17, 2011 4:16 PM

Answers

  • I would recommend you to re-load the office 2010 again.. The installation file might be corrupted ?
    Guowen Su
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    • Proposed as answer by Soh.M Friday, November 18, 2011 4:59 AM
    • Marked as answer by arnavsharmaModerator Wednesday, July 10, 2013 11:01 AM
    Friday, November 18, 2011 4:59 AM

All replies

  • Hello

    Install 7Zip (http://www.7-zip.org/) or WinRAR (http://www.rarlab.com/), right click on the installation file and select Extract to try and extract the data yourself.

    After the extraction, manually execute setup.exe from the folder containing the extracted files in order to install Microsoft Office.

    Good luck.

     

    Konstantinos

    Thursday, November 17, 2011 4:38 PM
  • Thank you for the response Konstantinos. I was able to unzip and extract the data myself using your advise. Now I have run into another issue. When clicking the setup.exe or attempting to initiate the setup through the control panel the action fails. I get an error message stating "setup.exe is not a vailid Win32 application". I checked that I had the right msi - that was good (3.1). Then downloaded the latest version for XP just to be sure. Still the same error message. Even tried installing one of the individual programs (Access and OneNote) by clicking their msi file, and still not sucess.

    Anyone have an idea for my next step?
    Thanks again!  Rob

    Friday, November 18, 2011 12:54 AM
  • I would recommend you to re-load the office 2010 again.. The installation file might be corrupted ?
    Guowen Su
    Cisco Certified Network Associate
    Cisco Certified Internetwork professional - MPLS
    Certified Information Systems Security Professional
    Microsoft Partner Network 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator:Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Certified Ethical Hacker
    Computer Hacking Forensics Investigator
    http://www.microsoft.com/en/sg/default.aspx Our Goal? VERY SATISFIED
    • Proposed as answer by Soh.M Friday, November 18, 2011 4:59 AM
    • Marked as answer by arnavsharmaModerator Wednesday, July 10, 2013 11:01 AM
    Friday, November 18, 2011 4:59 AM
  • Hello Rob

    If

    1) Your WindowsXP are 32bit

    And

    2) You are executing the setup file on a local disk (i.e. not on a virtual drive or a network share)

    And

    3) There are not any other install or setup files to execute

    Then

    The setup.exe file is probably corrupt and you must re-download it.

    Else

    1) You have to get the 64bit version of the setup

    2) You have to copy and execute the files on a local disk

    3) There may be a different file to start the procedure

    Good luck.

     

    Konstantinos

    Friday, November 18, 2011 10:06 AM