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How to use Polycom CX 700 with Skype for Business Online (Office 365)? RRS feed

  • Question

  • Hi,

    I have an Office 365 tenant using E3 license, and a Polycom CX700 firmware version 4.0.7577.4066 (2.1) and I am not able to sign-in to my Skype for Business account on it due the following message

    Cannot Sign in. Please verify your sign in address, domain\user name, and password, and then try again. Make sure that your domain <domain> was entered correctly.

    After digging a while, I found here that my CX700 needs to be running at least on 4.0.7577.4463 to be able to access Skype for Business Online (Office 365). 

    That being said, how do I perform such firmware upgrade on CX700?

    Thanks,

    Vinicius

    Tuesday, December 5, 2017 7:52 PM

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