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App-V 4.5 CU1 Application not launching after re-sequence and re-publishing RRS feed

  • Question

  • I've create a sample application "Word Viewer 2003".

    1. rolled snapshoot of Sequencer machine
    2. reinstalled app-v sequencer
    3. sequenced word viewer again
    --fine until here--
    4. on app-v server deleted old "word viewer" application, package and "\content\wordviewer"  folder
    5. copied the new sequenced "word viewer" to \content folder
    6. on app-v server imported the new "word viewer" application
    --fine until here--
    7. app-v client refreshed server connection
    8. "word viewer" does not launch!!!!! getting error message
              "DefaultApp MFC Application 1.0.0.1
                An unexpected error occurred. Report the following error code to your System Administrator.
                Error code: 4513CDC-00000000-000000C3"

    9. Tried to uninstall and install the client and same still get the same erro.


    Have you seen this problem before?  New to app-v, any help appreciated.  -marcelo

    SFTLOG.TXT------------------------------------------------------------------
    [04/17/2009 18:37:48:020 INTF WRN] {tid=E90}
    The Application Virtualization Client Core initialized correctly.
    Installed Product:
    Microsoft Application Virtualization Desktop Client
    Version: 4.5.1.15580
    Install Path: C:\Program Files\Microsoft Application Virtualization Client
    Global Data Directory: C:\Documents and Settings\All Users\Documents\
    Machine Name:
    MARCELOM
    Operating System: Windows XP Professional 32-bit Service Pack 2.0 Build 2600
    OSD Command: "C:\Program Files\Microsoft Application Virtualization Client\sfttray.exe" "%1" %*

    [04/17/2009 18:37:48:097 SRVC INF] {tid=E90}
    ---- The Application Virtualization Client Service version 4.5.1.15580 has started ----

    [04/17/2009 18:45:20:549 SWAP INF] {hap=7:app=DefaultApp MFC Application 1.0.0.1:tid=14B0:usr=marc3932}
    Elapsed time for upload: 0.47 seconds

    [04/17/2009 18:45:21:139 SWAP INF] {hap=7:app=DefaultApp MFC Application 1.0.0.1:tid=14B0:usr=marc3932}
    Elapsed time for launch: 1.875 seconds

    [04/17/2009 18:45:22:413 SWAP INF] {hap=7:app=DefaultApp MFC Application 1.0.0.1:tid=14B0:usr=marc3932}
    App shut down

    [04/17/2009 18:45:25:008 SWAP INF] {hap=8:app=Word Viewer 2003:tid=1608:usr=marc3932}
    Elapsed time for upload: 0.63 seconds

    [04/17/2009 18:45:26:515 INTF ERR] {tid=ECC}
    The Application Virtualization Client has encountered a serious error.  All applications
    deployed through the Application Virtualization Client have been terminated.  Please stop the
    Client, copy the sftfs.etl file in the installation directory to a safe
    place, and contact Technical Support.

    [04/17/2009 18:45:26:531 SWAP INF] {hap=8:app=Word Viewer 2003:tid=1608:usr=marc3932}
    Elapsed time for launch: 2.234 seconds

    [04/17/2009 18:45:26:546 VENV ERR] {hap=8:app=Word Viewer 2003:tid=1608:usr=marc3932}
    An error occurred while uploading the virtual environment (section: Q:\WDVIEWER.2K3\SoftGridUserSettings), rc 0FD00D14-00000003

    [04/17/2009 18:45:26:546 TRAY ERR] {tid=AA0:usr=marc3932}
    DefaultApp MFC Application 1.0.0.1

    An unexpected error occurred. Report the following error code to your System Administrator.

    Error code: 4513CDC-00000000-000000C3

    [04/17/2009 18:45:26:562 AMGR WRN] {hap=8:app=Word Viewer 2003:tid=1608:usr=marc3932}
    Error while attempting to save app settings (rc 0FD00D14-00000003)

    [04/17/2009 18:45:26:577 SWAP INF] {hap=8:app=Word Viewer 2003:tid=1608:usr=marc3932}
    App shut down

    [04/17/2009 18:45:26:655 JGSW ERR] {tid=1690:usr=marc3932}
    The Application Virtualization Client could not disconnect session 16 (FS status 16D1180A-0000E0A3).

    [04/17/2009 18:45:26:655 JGSW ERR] {tid=1690:usr=marc3932}
    The Application Virtualization Client could not determine the size of the file system cache (FS status 16D06F0A-0000E0A3).

    Saturday, April 18, 2009 1:52 AM

Answers

  • The error code 00000003 maps to a "File not Found" error in Windows. It is common to find the 00000003 error related to the user's profile path being moved changed etc. or if it has been changed from %appdata% to a network share that has become unavailable.
    Travis
    • Proposed as answer by znack Wednesday, June 17, 2009 8:37 PM
    • Marked as answer by Aaron.ParkerModerator Monday, December 19, 2011 10:10 PM
    Tuesday, June 16, 2009 7:34 PM

All replies

  • Hello,

    You could check this article,
    http://support.microsoft.com/kb/930834/

    I am just thinking out of the box here, but any chance you named the new "word viewer" exactly the same as the old one (including version number?)

    And; your global data directory seems to have gone bad.

    Do a wipe and clean of the foldres mentioned in teh KB ? (maybe you have to adjust paths as its a newer client)

    /Znack

    Saturday, April 18, 2009 8:24 AM
  • the registry is different in APP-V 4.5 CU1, the uninstall removed the folders and registry entries.

    here the sft.log after the reinstall, same problem.

    [04/20/2009 11:18:53:197 SRVC WRN] {tid=A7C}
    --------------------------------------------------------
    Initialized client log (C:\Documents and Settings\All Users\Application Data\Microsoft\Application Virtualization Client\sftlog.txt)
    [04/20/2009 11:18:54:431 ???? INF] {tid=A7C}
    App-V filter loaded
    [04/20/2009 11:18:54:478 VSCM INF] {tid=A7C}
    Starting Virtual Service Control Manager.
    [04/20/2009 11:18:54:728 JGSW INF] {tid=A7C}
    The Application Virtualization file system was initialized successfully.
    [04/20/2009 11:18:54:806 INTF WRN] {tid=A7C}
    The Application Virtualization Client Core initialized correctly.
    Installed Product:
    Microsoft Application Virtualization Desktop Client
    Version: 4.5.1.15580
    Install Path: C:\Program Files\Microsoft Application Virtualization Client
    Global Data Directory: C:\Documents and Settings\All Users\Documents\
    Machine Name:
    MARCELOM
    Operating System: Windows XP Professional 32-bit Service Pack 2.0 Build 2600
    OSD Command: "C:\Program Files\Microsoft Application Virtualization Client\sfttray.exe" "%1" %*
    [04/20/2009 11:18:54:822 SRVC INF] {tid=A7C}
    ---- The Application Virtualization Client Service version 4.5.1.15580 has started ----
    [04/20/2009 11:21:13:116 MIME INF] {tid=152C:usr=marc3932}
    Updated MIME information from PLTSTESTM1:554/
    [04/20/2009 11:21:18:788 SWAP INF] {hap=3:app=DefaultApp MFC Application 1.0.0.1:tid=173C:usr=marc3932}
    Elapsed time for upload: 0.16 seconds
    [04/20/2009 11:21:19:132 SWAP INF] {hap=3:app=DefaultApp MFC Application 1.0.0.1:tid=173C:usr=marc3932}
    Elapsed time for launch: 1.453 seconds
    [04/20/2009 11:21:20:741 SWAP INF] {hap=3:app=DefaultApp MFC Application 1.0.0.1:tid=173C:usr=marc3932}
    App shut down
    [04/20/2009 11:21:23:538 SWAP INF] {hap=4:app=Word Viewer 2003:tid=E18:usr=marc3932}
    Elapsed time for upload: 0.62 seconds
    [04/20/2009 11:21:24:757 INTF ERR] {tid=AB0}
    The Application Virtualization Client has encountered a serious error.  All applications
    deployed through the Application Virtualization Client have been terminated.  Please stop the
    Client, copy the sftfs.etl file in the installation directory to a safe
    place, and contact Technical Support.
    [04/20/2009 11:21:24:789 SWAP ERR] {hap=4:app=Word Viewer 2003:tid=E18:usr=marc3932}
    The client could not launch Q:\wdviewer.2k3\Microsoft Office\OFFICE11\WORDVIEW.EXE (rc 0B004704-00000419, last error 2).
    [04/20/2009 11:21:24:789 TRAY ERR] {tid=1520:usr=marc3932}
    DefaultApp MFC Application 1.0.0.1
    An unexpected error occurred. Report the following error code to your System Administrator.
    Error code: 4513CDC-00000000-000000C3
    [04/20/2009 11:21:24:789 VENV ERR] {hap=4:app=Word Viewer 2003:tid=E18:usr=marc3932}
    An error occurred while uploading the virtual environment (section: Q:\WDVIEWER.2K3\SoftGridUserSettings), rc 0FD00D14-00000003
    [04/20/2009 11:21:24:804 AMGR WRN] {hap=4:app=Word Viewer 2003:tid=E18:usr=marc3932}
    Error while attempting to save app settings (rc 0FD00D14-00000003)
    [04/20/2009 11:21:24:898 JGSW ERR] {tid=198:usr=marc3932}
    The Application Virtualization Client could not disconnect session 8 (FS status 16D1180A-0000E0A3).
    [04/20/2009 11:21:24:898 JGSW ERR] {tid=198:usr=marc3932}
    The Application Virtualization Client could not determine the size of the file system cache (FS status 16D06F0A-0000E0A3).
    [04/20/2009 11:21:40:149 TRAY ERR] {tid=1520:usr=marc3932}
    Word Viewer 2003
    An unexpected error occurred. Report the following error code to your System Administrator.
    Error code: 4513CDC-00000000-000000C3
    [04/20/2009 11:21:41:321 TRAY ERR] {tid=1520:usr=marc3932}
    The Application Virtualization Client could not launch Word Viewer 2003.
    The launch of this application was cancelled. If you still want to launch the application, try again.
    Error code: 4513CDC-0B004704-00000419
    [04/20/2009 11:22:06:463 JGSW ERR] {tid=1520:usr=marc3932}
     The Application Virtualization Client could not find a package object for GUID {4F361562-D469-41D8-B6EF-D50538FDB202} (rc 16D0A40A-0000E0A3).
    [04/20/2009 11:22:06:463 JGSW ERR] {tid=1520:usr=marc3932}
     The Application Virtualization Client could not find a package object for GUID {4F361562-D469-41D8-B6EF-D50538FDB202} (rc 16D0A40A-0000E0A3).
    [04/20/2009 11:22:06:478 JGSW ERR] {tid=1520:usr=marc3932}
     The Application Virtualization Client could not find a package object for GUID {2AE0E74B-2593-4A20-955B-61FDA4D62393} (rc 16D0A40A-0000E0A3).
    [04/20/2009 11:22:06:478 JGSW ERR] {tid=1520:usr=marc3932
     The Application Virtualization Client could not find a package object for GUID {2AE0E74B-2593-4A20-955B-61FDA4D62393} (rc 16D0A40A-0000E0A3).[04/20/2009 11:22:06:494 JGSW ERR] {tid=1520:usr=marc3932}
     The Application Virtualization Client could not find a package object for GUID {4F361562-D469-41D8-B6EF-D50538FDB202} (rc 16D0A40A-0000E0A3).
    [04/20/2009 11:22:06:494 JGSW ERR] {tid=1520:usr=marc3932}
     The Application Virtualization Client could not find a package object for GUID {4F361562-D469-41D8-B6EF-D50538FDB202} (rc 16D0A40A-0000E0A3).
    [04/20/2009 11:22:06:494 JGSW ERR] {tid=1520:usr=marc3932}
    The Application Virtualization Client could not determine the size of the file system cache (FS status 16D06F0A-0000E0A3).
    [04/20/2009 11:22:06:494 TRAY ERR] {tid=152C:usr=marc3932}
    The Application Virtualization Client could not launch DefaultApp MFC Application 1.0.0.1.
    The Application Virtualization file system has been dismounted due to a severe error. Report the following error code to your System Administrator.
    Error code: 4513CDC-16D06F0A-0000E0A3
    [04/20/2009 11:22:46:557 SRVC INF] {tid=AB4}
    The Application Virtualization Client Service received a stop request from the Service Control Manager and will now attempt to shut down.
    [04/20/2009 11:22:47:620 JGSW INF] {tid=AB4}
    The Application Virtualization file system was shut down cleanly.
    [04/20/2009 11:22:47:620 THRD WRN] {tid=AB4}
    The Client detected 0 hanged threads remaining on shutdown that need to be terminated.
    [04/20/2009 11:22:47:620 INTF INF] {tid=AB4}
    The Application Virtualization Client Log is shutting down. No further messages will be logged in this session
    [04/20/2009 11:22:55:057 SRVC WRN] {tid=46C}
    --------------------------------------------------------
    Initialized client log (C:\Documents and Settings\All Users\Application Data\Microsoft\Application Virtualization Client\sftlog.txt)
    [04/20/2009 11:22:55:151 ???? INF] {tid=46C}
    App-V filter loaded
    [04/20/2009 11:22:55:151 VSCM INF] {tid=46C}
    Starting Virtual Service Control Manager.
    [04/20/2009 11:22:56:182 JGSW CRT] {tid=46C}
    Initialization failed because the Application Virtualization Client could not retrieve an instance of the file system.
    [04/20/2009 11:22:56:182 INTF CRT] {tid=46C}
    Client core could not be initialized (rc 04502307-000D4002)
    [04/20/2009 11:22:56:182 THRD WRN] {tid=46C}
    The Client detected 0 hanged threads remaining on shutdown that need to be terminated.
    [04/20/2009 11:22:56:182 INTF INF] {tid=46C}
    The Application Virtualization Client Log is shutting down. No further messages will be logged in this session
    [04/20/2009 11:27:16:763 SRVC WRN] {tid=17C0}
    --------------------------------------------------------
    Initialized client log (C:\Documents and Settings\All Users\Application Data\Microsoft\Application Virtualization Client\sftlog.txt)
    [04/20/2009 11:27:16:857 ???? INF] {tid=17C0}
    App-V filter loaded
    [04/20/2009 11:27:16:857 VSCM INF] {tid=17C0}
    Starting Virtual Service Control Manager.
    [04/20/2009 11:27:17:888 JGSW CRT] {tid=17C0}
    Initialization failed because the Application Virtualization Client could not retrieve an instance of the file system.
    [04/20/2009 11:27:17:888 INTF CRT] {tid=17C0}
    Client core could not be initialized (rc 04502307-000D4002)
    [04/20/2009 11:27:17:888 THRD WRN] {tid=17C0}
    The Client detected 0 hanged threads remaining on shutdown that need to be terminated.
    [04/20/2009 11:27:17:888 INTF INF] {tid=17C0}
    The Application Virtualization Client Log is shutting down. No further messages will be logged in this session


    At this point nothing works, not even the "Default Application".
    I tried to stop the Application Virtualization services and it will fail to restart.
    if I boot the machine the default application works again but the "word viewer"  still does not launch.

    What am I missing here?

    Monday, April 20, 2009 6:49 PM
  • Hello,

    Well, apart from the questions I asked in my previous post I would also disable the antivirus for brief testing.

    /Znack
    Tuesday, April 21, 2009 7:44 PM
  • The error code 00000003 maps to a "File not Found" error in Windows. It is common to find the 00000003 error related to the user's profile path being moved changed etc. or if it has been changed from %appdata% to a network share that has become unavailable.
    Travis
    • Proposed as answer by znack Wednesday, June 17, 2009 8:37 PM
    • Marked as answer by Aaron.ParkerModerator Monday, December 19, 2011 10:10 PM
    Tuesday, June 16, 2009 7:34 PM
  • Did you ever find a solution to this problem?  I'm having a very similar issue. 
    Thanks
    Aaron
    Friday, January 8, 2010 9:38 PM
  • I have the same problem. Only a reboot is fixing the problem. Also tried the virus option but it doesn't help.

    Anybody?

     

    At this moment I have 2 connections (VAS 4.2 Server, AppV 4.5 SP1 Management Server). Maybe this is causing the problem but at this moment we can not migrate everything to the 4.5 SP1 Management Server. So any solutions is welcome :-). 

    Tuesday, June 15, 2010 12:45 PM
  • I got a quite similar problem with the Error 1114, DLL-Init Error... It sounds like the same problem that i've got. I pointed the error to a profile error... so if you have such an error and the tipps in the KB etc doesn't help (they didnt helped me), just try to find out if there is a problem with the profile of this user, maybe its just occured by the wrong owner, not even the permissions.

    Just try and see if it helps... maybe you could give me an answer if it helped... im even not 100% sure if this is the solution, but until now it works for our 2 accounts which had this error.

    Monday, August 23, 2010 6:16 AM