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Windows has locked files/folders in the user profile RRS feed

  • Question

  • Hi,

    We use Exclaimer signature that downloads a signature on all computers based on policies set in the cloud. A couple of our users experiencing issues where it's not downloading the signature.

    I checked and noticed that I am unable to delete or make any changes to the files under the following folder despite being a local admin and a domain admin.

    C:\Users\username\AppData\Roaming\Microsoft\Signatures\

    Exclaimer advised that windows has locked files/folders in the user profile and I need to contact Microsoft for this but thought will check on this forums if anyone has any clever idea to resolve this.

    Your assistance is highly appreciated.

    Thanks

    Friday, January 12, 2018 3:15 AM