Hello everyone!
I'm having an issue with getting a user UM enabled on our Exchange 07 server. I just turned up the UM role and was able to UM enable two other users.
However the process fails when attempting to UM enable a certain users mailbox. I have all of the UM logging turned up to expert and the error below is the only error I see. Exchange server name and username changed to protect the innocent.
I will say that I have already used the MS Exchange MAPI Editor application to check her mailbox and the folder referenced "Common Views" does exist. I compared the properties of this folder to another users Common Views folder using MAPI Editor and
confirmed that there are a couple of properties in other users Common Views folders that her folder is missing but copying these attributes/properties over to the affected user had no effect on the issue.
Further notes: The Exchange server is on SP3. Update Roll-up 5 currently needs to be installed.
Log Name: Application
Source: MSExchange Unified Messaging
Date: 1/23/2012 11:07:20 AM
Event ID: 1174
Task Category: UMWorkerProcess
Level: Warning
Keywords: Classic
User: N/A
Computer: mail-um.someorg.local
Description:
An error occurred while performing the following operation: 'Initialize UM Mailbox' for user 'User'. 'Microsoft.Exchange.Data.Storage.ObjectNotFoundException: Default folder CommonViews not found.
at Microsoft.Exchange.Data.Storage.Folder.Bind(MailboxSession session, DefaultFolderType defaultFolderType, PropertyDefinition[] propsToReturn)
at Microsoft.Exchange.Data.Storage.OutlookSearchFolder.FindAssociatedMessageId()
at Microsoft.Exchange.Data.Storage.OutlookSearchFolder.MakeVisibleToOutlook(Boolean replaceAssociatedMessageIfPresent)
at Microsoft.Exchange.Data.Storage.DefaultFolderManager.CreateNewDefaultFolder(StoreObjectId containerId, String displayName, DefaultFolderInfo defaultFolderInfo)
at Microsoft.Exchange.Data.Storage.DefaultFolderManager.CreateOrHijackDefaultFolder(DefaultFolderInfo defaultFolderInfo, StoreObjectId containerId, Boolean& wasFolderCreated)
at Microsoft.Exchange.Data.Storage.DefaultFolderManager.CreateOrHijackDefaultFolderAndStampProperties(IStorePropertyBag storeobject, DefaultFolderInfo defaultFolderInfo, StoreObjectId containerId)
at Microsoft.Exchange.'
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange Unified Messaging" />
<EventID Qualifiers="32772">1174</EventID>
<Level>3</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-23T16:07:20.000000000Z" />
<EventRecordID>1568</EventRecordID>
<Channel>Application</Channel>
<Computer> mail-um.someorg.local </Computer>
<Security />
</System>
<EventData>
<Data>Initialize UM Mailbox</Data>
<Data>Samantha Bowers</Data>
<Data>Microsoft.Exchange.Data.Storage.ObjectNotFoundException: Default folder CommonViews not found.
at Microsoft.Exchange.Data.Storage.Folder.Bind(MailboxSession session, DefaultFolderType defaultFolderType, PropertyDefinition[] propsToReturn)
at Microsoft.Exchange.Data.Storage.OutlookSearchFolder.FindAssociatedMessageId()
at Microsoft.Exchange.Data.Storage.OutlookSearchFolder.MakeVisibleToOutlook(Boolean replaceAssociatedMessageIfPresent)
at Microsoft.Exchange.Data.Storage.DefaultFolderManager.CreateNewDefaultFolder(StoreObjectId containerId, String displayName, DefaultFolderInfo defaultFolderInfo)
at Microsoft.Exchange.Data.Storage.DefaultFolderManager.CreateOrHijackDefaultFolder(DefaultFolderInfo defaultFolderInfo, StoreObjectId containerId, Boolean& wasFolderCreated)
at Microsoft.Exchange.Data.Storage.DefaultFolderManager.CreateOrHijackDefaultFolderAndStampProperties(IStorePropertyBag storeobject, DefaultFolderInfo defaultFolderInfo, StoreObjectId containerId)
at Microsoft.Exchange.</Data>
</EventData>
</Event>
