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Outlook 2016 does not update flagged message to show completed when it has been marked complete RRS feed

  • Question

  • I have user that is having issues with the flagged messages not displaying completed when the user right-clicks and selects complete or clicks the flagged icon to change to completed.  The icon does not update to the current selection.  User has switched cached exchange mode on and off with no change.  I have tried using the outlook.exe/cleanviews command with no success.  This user relies on this function to keep up with daily tasks, therefore using it frequently.  Can someone please help with a solution to this issue.  

    Thanks in advance for any help provided

    LC

    Wednesday, September 20, 2017 5:45 PM

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