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win 7 driver power state failure caused by ntkrnlpa RRS feed

  • Question

  • Hi,

    I wondering if someone could help.

    I finally managed to install my Western Digital MyBook World Edition but now it takes 20min for Win7 to shut down and I end up with a BSOD.

    I run the latest version of Win7 and all software and driver are updated.

     

     

    ==================================================

    Dump File         : 081710-20389-01.dmp

    Crash Time        : 17/08/2010 12:21:19 PM

    Bug Check String  : DRIVER_POWER_STATE_FAILURE

    Bug Check Code    : 0x0000009f

    Parameter 1       : 0x00000004

    Parameter 2       : 0x00000258

    Parameter 3       : 0x85c299a8

    Parameter 4       : 0x83171b24

    Caused By Driver  : ntkrnlpa.exe

    Caused By Address : ntkrnlpa.exe+67966

    File Description  : NT Kernel & System

    Product Name      : Microsoft® Windows® Operating System

    Company           : Microsoft Corporation

    File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)

    Processor         : 32-bit

    Computer Name     :

    Full Path         : C:\Windows\Minidump\081710-20389-01.dmp

    Processors Count  : 2

    Major Version     : 15

    Minor Version     : 7600

    ==================================================

     

    The dump file is here   https://cid-cee0b01b7fe65fa7.office.live.com/self.aspx/.Documents/081710-20389-01.dmp

     

    Someone could help pleaseeeeeeeeeeeeeeeeeeeeeeee.

     

    Thanks a million.

     

    Tuesday, August 17, 2010 2:24 PM

Answers

  • The link to the dump file does not appear to work.

    Can you repost the link?

    Make sure the dump file is  a "public" folder that is "shared with everyone".

    • Marked as answer by Motekx Tuesday, August 17, 2010 6:15 PM
    Tuesday, August 17, 2010 6:15 PM

All replies

  • The link to the dump file does not appear to work.

    Can you repost the link?

    Make sure the dump file is  a "public" folder that is "shared with everyone".

    • Marked as answer by Motekx Tuesday, August 17, 2010 6:15 PM
    Tuesday, August 17, 2010 6:15 PM
  • Why do you mark the reply as answer? You must put the dmp file in your public folder. Othwerwise we can't access it.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, August 17, 2010 10:23 PM