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User cannot modify Public Folder Permissions from Outlook 2010 RRS feed

  • Question

  • Hello,

    I have strange issue with regards to Public Folders.

    One user NOT able to modify permissions from Outlook 2010.

    On the server side, I see she has owner permissions. (ran get-publicfolderclientpermission)

    On the client side, I see she has owner permissions.

    When she adds any user and clicks on "Apply" she gets an error message --> Permissions cannot be saved.

    In the same machine, I tested with another user account who has owner permissions to the same public folder - No issues.

    On my machine, I tested with that user account on the same Public folder - Same issue in my machine too for that user (Only that user).

    I had given the same user owner permissions to another (test) folder for testing purpose and she is able to modify the permissions of that without issue on her computer.

    Any idea on what could be causing this issue ?

    One user NOT able to modify permissions of one particular Public Folder ?

    She also told me - she was to able to work without problems till last week.

    Can some one guide me on what to check or where to check ?

    Tuesday, July 21, 2015 12:11 AM

Answers

  • After lot of testing and troubleshooting process,

    I have got this issue resolved by moving the public folder to master hierarchy mailbox.

    Later, I have moved this public folder back to a secondary mailbox again but not tested the functionality due to my laziness... but will do that for sure if the user reports the problem back again..

    • Marked as answer by Raghu.Ram Thursday, August 6, 2015 3:04 PM
    Thursday, August 6, 2015 3:04 PM

All replies

  • Try removing and re-adding the permissions.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Tuesday, July 21, 2015 12:25 AM
    Moderator
  • I have already done that

    Removed the permissions

    Waited for 30 mins

    Re-added the permissions again.

    It didn't work.

    Tuesday, July 21, 2015 1:04 AM
  • After lot of testing and troubleshooting process,

    I have got this issue resolved by moving the public folder to master hierarchy mailbox.

    Later, I have moved this public folder back to a secondary mailbox again but not tested the functionality due to my laziness... but will do that for sure if the user reports the problem back again..

    • Marked as answer by Raghu.Ram Thursday, August 6, 2015 3:04 PM
    Thursday, August 6, 2015 3:04 PM
  • Interesting, was it just for a specific PF or was it all PFs that the user couldn't do anything with?

    Thursday, August 6, 2015 4:41 PM
  • I'm having this same issue for all of our public folders.  Anyone that is an owner cannot edit permissions from Outlook.  It states "The modified permissions cannot be saved."  It says this on both Outlook 2013 and 2016.  

    I'm an admin on our Exchange 2013 servers and I can modify the permissions from the Exchange Admin Center.  

    We have two public folder mailboxes.  One for the hierarchy and one that has all the public folders we have with their content.

    Any thoughts on what I can check or try?

    Thanks,

    Jeff

     

    Friday, October 9, 2015 8:59 PM
  • Hi Jeff, 

    most properly this will solve your problem. 

     https://support.microsoft.com/en-us/help/3035230/owner-cannot-create-modern-public-folders-by-using-outlook-in-exchange

    I had this issue on a current project where nobody was able to write any permission on public folders if this folders are located in a secondary hierarchy mailbox.

    Best regards,

    Mike

    Saturday, July 15, 2017 9:23 PM