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Opening shared mailbox on Exchange 2013 as default mailbox RRS feed

  • Question

  • A user has her own AD login and she is associated with a corresponding mailbox.

    She also has delegated access rights to a shared mailbox. When she connects Outlook 2016 to her own mailbox on our Exchange 2013 server, she can access both her own mailbox and the shared mailbox.

    Now on specific tasks she needs to send mails with the shared mailbox name and email address as sender address. Of coarse she can select send as on all outgoing mails, but this is to time consuming and it is easy to forget one time and another thus sending out mails as herself.

    With Outlook 2007 it was possible to create a mailbox profile for the shared mailbox only. So when using this profile, she could only access the shared mailbox and all outgoing mails were send in the name of the shared mailbox. Perfect.

    But... it does not seem to be possible with Outlook 2016.  Anyway to achieve the same goal as with Outlook 2007 but with 2016?

    Regards, Lars.

    • Moved by Perry-Pan Monday, September 3, 2018 2:22 AM
    Friday, August 31, 2018 11:14 AM

All replies

  • Hi Lars,

    In Outlook 2016, to create a new profile for shared mailbox, we could enter the shared mailbox email address in the address field but use your own account and password to sign in. Please refer to the details in this link to see if it is helpful to you.

    (Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)

    If you have further concern, please feel free to tell me.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


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    • Edited by Perry-Pan Monday, September 3, 2018 8:18 AM
    • Proposed as answer by Perry-Pan Tuesday, September 4, 2018 5:19 AM
    Monday, September 3, 2018 2:22 AM
  • Hi Lars,

    Just check if the reply above is helpful to you.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Tuesday, September 4, 2018 12:51 AM
  • Hi Lars,

    Have you created a profile for shared mailbox already?

    I'm writing to see if the information above is helpful to you.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Thursday, September 6, 2018 6:56 AM