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Battery Not Charging RRS feed

  • Question

  • My old battery started not charging so I bought a new one and that battery is not charging. I checked my ac adaptor cord on my friends laptop and it works fine. Someone from office depot said that there was a mishap with a windows update and that it messed up peoples batterys. I have look on line and found a lot of different solutions with shuting down logging off taking battery out etc and none have helped.....any suggestions? I have a dell inspiron 1525 with windows xp proffesional on it if that makes any differenc.

     

    Tuesday, October 4, 2011 8:30 PM

Answers

  • You could get an indication of the battery wear level by downloading and running the software that you find at the following web address

    http://www.cpuid.com/softwares/hwmonitor.html

    Anyway, I agree with Rick Dee: I've never heard of a Windows update that caused troubles with the battery and I think that you have to contact Dell Support and ask for assistance.

    Also take a look at the following web addresses from the Dell's web site

    http://www.dell.com/content/topics/global.aspx/batteries_sitelet/en/batteries_faq?c=us&l=en&cs=04
    http://en.community.dell.com/support-forums/laptop/f/3518/p/19284685/19519376.aspx

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    • Marked as answer by dani1323 Thursday, October 6, 2011 12:07 AM
    Tuesday, October 4, 2011 9:58 PM
  • I have a Dell 1501 with XP SP3 and I have never heard of an "update" that messed up any batteries.  My 1501 is over 4 years old and the battery is stilol charging fine.  I suspect you have a problem with your 1525.  There is circuitry inside the laptop itself that is capable of failing.  I strongly suggest your go to the Dell Community forums and post your problem or contact Dell Technical Support.

    I seriously doubt this is a Windows problem!


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by dani1323 Thursday, October 6, 2011 12:05 AM
    Tuesday, October 4, 2011 8:41 PM

All replies

  • I have a Dell 1501 with XP SP3 and I have never heard of an "update" that messed up any batteries.  My 1501 is over 4 years old and the battery is stilol charging fine.  I suspect you have a problem with your 1525.  There is circuitry inside the laptop itself that is capable of failing.  I strongly suggest your go to the Dell Community forums and post your problem or contact Dell Technical Support.

    I seriously doubt this is a Windows problem!


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by dani1323 Thursday, October 6, 2011 12:05 AM
    Tuesday, October 4, 2011 8:41 PM
  • You could get an indication of the battery wear level by downloading and running the software that you find at the following web address

    http://www.cpuid.com/softwares/hwmonitor.html

    Anyway, I agree with Rick Dee: I've never heard of a Windows update that caused troubles with the battery and I think that you have to contact Dell Support and ask for assistance.

    Also take a look at the following web addresses from the Dell's web site

    http://www.dell.com/content/topics/global.aspx/batteries_sitelet/en/batteries_faq?c=us&l=en&cs=04
    http://en.community.dell.com/support-forums/laptop/f/3518/p/19284685/19519376.aspx

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    • Marked as answer by dani1323 Thursday, October 6, 2011 12:07 AM
    Tuesday, October 4, 2011 9:58 PM
  • I found that a little wierd myself, thank you much, I will do as you suggested.
    Thursday, October 6, 2011 12:07 AM