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Provider DLL failed to initialize correctly. 0x8009001d (-2146893795 NTE_PROVIDER_DLL_FAIL)

    Question

  • Hi,

    I am very new to PKI and I am currently trying to set up an two-tier PKI environment.

    The OS for my Root CA and Sub CA are Windows server 2016 and I am using a luna HSM to store my keys.

    I have successfully setting up my Root CA and Sub CA without any errors but when I am trying to renew my Sub CA I have the following error:

    An error occurred when creating the new key container "My_Sub_CA_Name(1)". Please make sure the CSP is installed correctly or select another CSP. Provider DLL failed to initialize correctly. 0x8009001d (-2146893795 NTE_PROVIDER_DLL_FAIL)  

    I have tried using the command "vtl verify" and I can see my HSM so anyone can help me regarding about this error?

    Regards

    Tuesday, June 12, 2018 5:33 AM

All replies

  • Hi LearningPKI,

    You're definitely on the right track to look for some issue between PKI, LunaClient and HSM, but other than that I'm afraid I cannot help you. Perhaps someone else here, or otherwise at Gemalto.

    Kind Regards,

    Tuesday, June 12, 2018 1:33 PM