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Day 4: Operation Vista Home Premium Upgrade... RRS feed

  • Question

  • Well friends, today was another day of trying to load Vista onto my PC...

    The highlight today was a 2 hour and 10 minute call to INDIA (MS Tech Support) that resulted in a complete make-over of my machine, and then when that didn't work, disassembly!

    I removed 3 sticks of RAM, my GPU, and 2 soundcards.  I'm looking at them right now, sitting beside the box Vista came in.

    The result?  Still no Vista.

    Instead, I have a once-fabulous Athlon 5200 PC all torn apart and an exisiting XP installation demanding to be "activated" in 3 days or...?

    Oh yeah - I forgot about the 45 minute call this morning (Brian) where I had to shut down all running services in an attempt to install this friggin' thing!  My PC doesn't even remotely resemble the machine it did 5 days ago - the day before I made the fatal mistake of attempting to install Vista.

    So now I am waiting for an "appointment" with the Microsoft "Research Team" scheduled for late Wednesday.  What that means is anyone's guess.

    Finally, I have left several detailed and respectful posts on my situation on these boards and have yet to receive ANY feedback from any moderator or MS representative.

    Any input at this point would be appreciated.

    Monday, February 5, 2007 11:00 PM

All replies

  • can you link to your post that tells us your specs & how far you are getting each time with the installation (and where you are installing to etc)
    Tuesday, February 6, 2007 10:20 AM
  •  MaffMace wrote:
    can you link to your post that tells us your specs & how far you are getting each time with the installation (and where you are installing to etc)

    My specs...

    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1187403&SiteID=17

    Things seem to go wrong at various times during the install, but most commonly during the "expanding files" phase, which I believe is the third of 5.  The install stops, the machine reboots, and up comes the error screen, frozen black screen, or we go back to regular old XP.

    Similarly, the most common end result (bsod + error message) is rarely the same.  A few times it's ended with a frozen black screen after reboot.

    Last night I decided to RE-assemble my machine after following the instructions of Microsoft tech support.  Now I have a RAM problem, and Windows XP - this copy a year old and only ever used on this machine - is demanding to be "activated".  When I go through the activation process, I'm told that I need a new "key".  Odd.

    Thanks for your response.

    Tuesday, February 6, 2007 2:40 PM