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IE script issue RRS feed

  • Question

  • I got a ASUS laptop and some hours after downloading files started getting this message:

    "Internet Explorer Script Error"

    An error has ocurred in the script of this page.
    LINE: 909
    CHAR: 2
    ERROR: 'Undefined' is null or not an object
    CODE: 0
    URL: file:///Crogram%20Files/Hewlett-Packard/HP%20Software%20UI/Framework/Common/Templates/General/Reminder.htm?

    Any ideas?
    Friday, April 21, 2017 3:42 PM

Answers

  • URL: file:///Crogram%20Files/Hewlett-Packard/HP%20Software%20UI/Framework/Common/Templates/General/Reminder.htm?


    Ask HP?  BTW was that a typo or a capture of one?  And since you are on an ASUS is this for a particular HP peripheral?


    Robert Aldwinckle
    ---

    • Marked as answer by Atanyu72 Monday, April 24, 2017 10:56 AM
    Friday, April 21, 2017 6:57 PM
    Answerer
  • Hi,

    Based on your description, I found this issue is related to HP, have you changed the hardware of laptop?

    When you receive script errors, webpages may not be displayed or work correctly in Internet Explorer. The script errors may have various causes. See More information about the cause of this problem.

    The methods that are listed in this article may help you to troubleshoot the script errors that are caused by files or settings on your computer.

    How to troubleshoot script errors in Internet Explorer

    https://support.microsoft.com/en-us/help/308260/how-to-troubleshoot-script-errors-in-internet-explorer

    In addition, as this issue is mainly related to IE script, I suggest discussing it in our IE development forum. They are the best resource to troubleshoot this issue.

    https://social.msdn.microsoft.com/Forums/ie/en-US/home?category=iedevelopment

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by Atanyu72 Monday, April 24, 2017 10:56 AM
    Monday, April 24, 2017 5:16 AM
    Moderator
  • Thanks.
    • Marked as answer by Atanyu72 Monday, April 24, 2017 10:56 AM
    Monday, April 24, 2017 10:56 AM

All replies

  • URL: file:///Crogram%20Files/Hewlett-Packard/HP%20Software%20UI/Framework/Common/Templates/General/Reminder.htm?


    Ask HP?  BTW was that a typo or a capture of one?  And since you are on an ASUS is this for a particular HP peripheral?


    Robert Aldwinckle
    ---

    • Marked as answer by Atanyu72 Monday, April 24, 2017 10:56 AM
    Friday, April 21, 2017 6:57 PM
    Answerer
  • Hi,

    Based on your description, I found this issue is related to HP, have you changed the hardware of laptop?

    When you receive script errors, webpages may not be displayed or work correctly in Internet Explorer. The script errors may have various causes. See More information about the cause of this problem.

    The methods that are listed in this article may help you to troubleshoot the script errors that are caused by files or settings on your computer.

    How to troubleshoot script errors in Internet Explorer

    https://support.microsoft.com/en-us/help/308260/how-to-troubleshoot-script-errors-in-internet-explorer

    In addition, as this issue is mainly related to IE script, I suggest discussing it in our IE development forum. They are the best resource to troubleshoot this issue.

    https://social.msdn.microsoft.com/Forums/ie/en-US/home?category=iedevelopment

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by Atanyu72 Monday, April 24, 2017 10:56 AM
    Monday, April 24, 2017 5:16 AM
    Moderator
  • Thanks.
    • Marked as answer by Atanyu72 Monday, April 24, 2017 10:56 AM
    Monday, April 24, 2017 10:56 AM