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BUGCODE USB Driver Blue Screen of Death RRS feed

  • Question

  • My laptop is crashing, usually when using IE8 with the above error message.  The system hard crashes forcing a blue screen restart until Windows 7 starts, asks to look for a fix, then continues to operate normally until the next IE8 session.  HELP, how do i stop these crashes,
    Tuesday, December 14, 2010 2:16 PM

All replies

  • Bug Check 0xFE: BUGCODE_USB_DRIVER

    This indicates that an error has occurred in a Universal Serial Bus (USB) driver.

    http://msdn.microsoft.com/en-us/library/ff560407%28VS.85%29.aspx


    To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

    Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, December 14, 2010 2:22 PM
  • Andre,

    I have created a skydrive and copied the zip file as requested. I could not get the SKYDRIVE to give you permission by name so Itried to use the forumsup@ .. . . email address, which did work although the email notification to you did not.  Below is a cut/past of the URL on the SKYDRIVE, hopefully this will get these minidump zip file (72kb) to you

    regards

    http://cid-bab18d139aa6bfba.office.live.com/documents.aspx

    Tuesday, December 14, 2010 3:16 PM
  • share it to all users.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, December 14, 2010 4:20 PM