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How to create an incident RRS feed

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    I'm a newer.

    Could you tell me how to create an incident?

    Thank you.

    Saturday, May 28, 2011 7:09 AM

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    Hey

    Seriously? Open Service Manager console, switch to Work Items\Incidents, use the task on the right hand side of the console called "Create Incident".

    regards
    Marcel

    SCSMfaq - http://blog.scsmfaq.ch ##### Microsoft Virtualization and Systems Management Partner - http://www.itnetx.ch
    • Marked as answer by Avalanc Tuesday, May 31, 2011 8:41 AM
    Saturday, May 28, 2011 4:20 PM