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MIM SSPR account lock out just by pressing Cancel on the Pwd Reset Screen RRS feed

  • Question

  • Hi,

    So our MIM 2016 (build 4.3.2266.0) SSPR lockout gate is configured as follows:

    • Lockout duration after Lockout Threshold is reached (minutes): 15
    • Lockout Threshold – number of times the user can fail to complete the workflow: 3
    • Number of times the user can reach the Lockout Threshold before permanent lockout: 1

    At logon, if a user clicks "Problems Logging In?", but DOES NOT complete the Answers and simply clicks the CANCEL button on the screen where the Questions are presented, MIM takes that as an incomplete set of Answers and locks the account in the MIM Portal.

    Surely this is a MIM bug?

    Regards,

    SK


    • Edited by Shim Kwan Tuesday, November 22, 2016 1:17 AM
    Tuesday, November 22, 2016 1:16 AM

All replies

  • I have tested this a few times, and another odd thing is that sometimes the account appears locked in "Administration\Unlock Users" and sometimes not.

    But the error message is still the same - which btw also looks like a wrong error message?



    • Edited by Shim Kwan Tuesday, November 22, 2016 2:07 AM
    Tuesday, November 22, 2016 2:06 AM