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Web Part, SSL, and an unwanted Login Prompt RRS feed

  • Question

  • Hi there.

    We have SharePoint 2007 running on a Windows Server 2008 R2 virtual machine. The "home page" of our SharePoint has several components, one of which is a Page Viewer Web Part using an internal link. The Web Part itself is rather boring. It's simply an HTML page holding a Flash file (which just displays some URLs).

    In IIS, we are running external SharePoint in HTTP (port 80) and HTTPS (port 443). When users go to the HTTP site, everything is fine. When users access the internal site, everything is fine. However, when they go to the HTTPS site, the home page renders except for the Web Part. The user gets a login prompt (to enter Active Directory user name and password). If a user keeps clicking "cancel" eventually the login box goes away and the Page Viewer Web Part section displays "401."

    I have confirmed that the entire site (and the Web Part in question) has Anonymous Access enabled. I have confirmed that if you go directly to the HTML file, we still get the login prompt. I have confirmed that if the Web Part is removed, no login prompt occurs.

    I'm at a loss as to what to do. Unfortunately, the individual who set up the server is no longer with us, so we don't have that experience to fall back on.

    Thanks for your time.

     

    P.S.---If it matters, we are using a proxy server as well.

    Tuesday, October 4, 2011 2:23 PM

All replies

  • How is the Flash Web Part configured? Did they user Content Editor Web Part or Page Viewer Web part with a internal link?
    Some flash file do have problem with SSL : http://kb2.adobe.com/cps/000/fdc7b5c.html
     


    Aryan Nava | Twitter: @cloudtxt | Blog: http://virtualizesharepoint.com
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    • Edited by Aryan Nava Tuesday, October 4, 2011 2:03 AM
    Tuesday, October 4, 2011 1:44 AM
  • copy and past your internal link to IE and see what happens


    Aryan Nava | Twitter: @cloudtxt | Blog: http://virtualizesharepoint.com
    Please click "Propose As Answer" if a post solves your problem or "Vote As Helpful" if a post has been useful to you.

    Disclaimer: This posting is provided "AS IS" with no warranties.

    Tuesday, October 4, 2011 1:22 PM
  • Sorry, I was going to the HTTP page. When I go to the HTTPS HTML page, it prompts me for a login.
    Tuesday, October 4, 2011 1:52 PM
  • Does the login prompt go away if you remove the flash file from the page?

    Just to isolate if the flash is causing the problem.

     


    Stefan Goßner
    Senior Escalation Engineer - Microsoft CSS
    This post is provided "AS IS" with no warrenties and confers no rights.
    Tuesday, October 4, 2011 1:55 PM
  • Can you add your flash to a different site and see what happens?

    http://virtualizesharepoint.com/2011/04/05/adding-flash-to-sharepoint-2010/



    Aryan Nava | Twitter: @cloudtxt | Blog: http://virtualizesharepoint.com
    Please click "Propose As Answer" if a post solves your problem or "Vote As Helpful" if a post has been useful to you.

    Disclaimer: This posting is provided "AS IS" with no warranties.

    Tuesday, October 4, 2011 1:58 PM
  • same issue as this - just different SharePoint version:

    http://social.technet.microsoft.com/Forums/en-US/sharepoint2010setup/thread/54357bb3-a881-4371-9104-7d3d0e70f2d9


    Stefan Goßner
    Senior Escalation Engineer - Microsoft CSS
    This post is provided "AS IS" with no warrenties and confers no rights.
    Tuesday, October 4, 2011 2:50 PM
  • That was just me posting in the wrong forum. Unfortunately, the issue is not resolved.
    Tuesday, October 4, 2011 3:12 PM
  • Based on the last reply in the other forum the problem goes away when the flash is removed from the site.

    So it seems the flash is causing the problem.

    What exactly does the flash do? Does it do http request on its own to access (e.g.) configuration information or something else from this server or a different server?

    I think without more details about the internals of this flash control it will be hard to isolate this.


    Stefan Goßner
    Senior Escalation Engineer - Microsoft CSS
    This post is provided "AS IS" with no warrenties and confers no rights.
    Tuesday, October 4, 2011 3:20 PM
  • The Flash is just a series of links. Unfortunately, it appears that it is the Page Viewer Web Part that is causing the issues in SSL (not the actual Flash file).

    Example: we swapped out the Flash with a simple image file (.PNG). We still get the login prompt. :-/

    Tuesday, October 4, 2011 3:24 PM
  • Hi,

    Are the HTML page and .png file in the same library? If yes, I would look there. Even though Anon Access is enabled, inheritance may have been broken for the library and/or special permissioning for the library may be present.

    Best wishes,

    Eric

    Tuesday, October 4, 2011 5:45 PM
  • Hi,

    Check if AAM settings are configured properly.

    Do you get any message in ULS logs?

     


    Thanks, Rahul Rashu
    Tuesday, October 4, 2011 6:19 PM