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Can not download files or programs , or run them RRS feed

  • Question

  • Window opens , choose save or run , green bar goes through the process , window closes without allowing any options and program or file is not in folder , tried downloading to memory card , other folders no luck . Windows 7 , IE 8
    Tuesday, February 15, 2011 8:16 AM

Answers

  • Hi Asope,

     

    Thanks for the post!

     

    How about other browsers? Did this happen before?

     

    Firstly, please try the Internet Explorer without add-ons, click Start – All programs – Accessories – System Tools – Internet Explorer (No Add-ons). If it works, the cause should be some add-ons, to identify which is the culprit, go to Tools – Manage Add-ons, change the Show option on the left to All add-ons, select all add-ons on the list to the right and click Disable All. Restart Internet Explorer then test the add-on one by one to find the problematic add-on.

     

    If it doesn’t work, try to reset the Internet Explorer. Tools – Internet Options – Advanced – Reset.

     

    If the issue persists, I suggest you do a system restore.

     

    Regards,

    Miya


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    • Marked as answer by Miya Yao Monday, February 21, 2011 9:19 AM
    Thursday, February 17, 2011 7:12 AM