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Windows 7 hangs at "starting windows", but I hear the sound that windows loaded, after I install SOPHOS encryption.

    Question

  • So after I have prepared the notebook for a user, I normally take a 'windows' image, (backup) before I SOPHOS encrypt. (as I have had this happen before). Since Windows did not load up on this notebook, I have applied the image twice after the notebook fails to load windows, the third time,  I completely reformatted the drive (erased) and applied the image again. The notebook was working just fine before I applied SOPHOS and run fine before I apply SOPHOS.

    Any ideas??


    Christopher Espinoza MCDST(XP), MCITP(Win7)

    Friday, November 20, 2015 12:57 AM

Answers

  • Please check with app vendor on this. 

    https://www.sophos.com/en-us/support.aspx


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Friday, November 20, 2015 3:00 AM
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