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WinBioSrvc crashes when WinBioIdentify method is invoked

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I am trying to use the WBF APIs provided by Microsoft to use one of the WBF supported fingerprint reader SecuGen Hamster Pro 20. But when I try to verify my fingerprint with the API call WinBioIdentify, the WinBioSrvc crashes. I am quite puzzled with this. SecuGen claims that their product is WBF compatible and the code I am using is of Microsoft Sample. Can you please help me out?

jim

Tuesday, June 19, 2018 4:20 AM

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Hi Jim,

In fact, for WinBioIdentify issue, you’d better ask for help from MSDN Visual C++ forum directly, you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn.

Thanks for your understanding and cooperating.

I see many similar cases there, such as:

Windows Biometric Service is crashed by WinBioIdentify (error : 0x800106be)

https://social.msdn.microsoft.com/Forums/vstudio/en-US/27390901-cbcb-47ed-9758-0cf1ca30fa64/windows-biometric-service-is-crashed-by-winbioidentify-error-0x800106be?forum=vcgeneral

WinBioIdentify always returns WINBIO_E_UNKNOWN_ID

https://social.msdn.microsoft.com/Forums/vstudio/en-US/e3e03942-f0f7-497f-a5eb-92da40f0150e/winbioidentify-always-returns-winbioeunknownid?forum=vcgeneral

Regards
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Wednesday, June 20, 2018 6:28 AM