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Win 10 upgrade from Win 7 Home premium RRS feed

  • Question

  • Microsoft keeps popups saying to upgrade to Win 10. It goes thru all the motions of updating for 2 hrs or more, then starts the upgrade for another hour or more. Then all of sudden it has not upgraded because of some update. What is the update missing and why?  Have automatic updates from Microsoft.   Merygold

    Sunday, February 7, 2016 6:43 PM

Answers

  • Try Installing Windows 10 using media creation tool : 
    https://www.microsoft.com/en-au/software-download/windows10

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Sunday, February 7, 2016 10:51 PM

All replies

  • Try Installing Windows 10 using media creation tool : 
    https://www.microsoft.com/en-au/software-download/windows10

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Sunday, February 7, 2016 10:51 PM
  • Hi Merygold,

    The main issue is to upgrade to Windows 10 from Windows 7, right?

    As Arnav Sharma pointed out, we could try to upgrade from a Windows 10 installation media. 
    Before we do the upgrade, please ensure the device manufacturer website has released the Windows 10 compatible drivers for your device.

    In addition, please open an administrator command line and run "sfc /scanow" to check the health of system files. Unplug all the external devices.
    If the issue persists, please try to upgrade in a clean boot environment.
    Clean boot
    https://support.microsoft.com/en-au/kb/929135

    If it is still not available to upgrade to Windows 10, please check the setup.log (C:\$Windows.~WS\Sources\Panther)for more information to troubleshoot this issue. If you have troubles in analyzing the log, please upload the log to Onedrive and paste the link here.

    Best regards

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.


    Wednesday, February 10, 2016 7:48 AM