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  • I've a problem with snagit program

    when I start taking a video screenshot system dumping

    Stop Code : SYSTEM SERVICE EXCEPTION

    What failed : SPUVCbv x64.sys

    Wednesday, January 2, 2019 4:09 AM

All replies

  • Hi engr ahmed.

    The 0x0000003B (SYSTEM_SERVICE_EXCEPTION) bug check indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    You didn't provide more detailed information about the bug check arguments' values, but that module is part of a third party software developed by Sunplus and you should try disabling it if it is reported as involved in the bug check.

    Bye.


    Luigi Bruno
    MCP, MOS, MTA, MCTS, MCSA, MCSE

    Wednesday, January 2, 2019 7:50 AM