How to uninstall the portals? RRS feed

  • Question

  • After upgrading to SCSM SP1 the portals do not work any more. I forgot to stop the website during the SP1 upgrade.

    Now I wanted to uninstall the portals, but I cant.

    How can I completely uninstall the webportal?

    STOP SMART BOY! Do not post me the link to this article, because I have already seen it, and its lousy. It does not even say which Node I need to go to. The Local Machine, or Current User node? Ok then I check both. Still I cant find those keys she is referring to, so this guide is lousy.

    Now I need a solution to easily uninstall that web portal, before I go mad, and delete the whole test system, and start using a service management product which actually works as it supposed to work.

    Why is it that whatever I wish to accomplish I get trouble regarding this product. It feels like its not finished yet...



    Here are the steps to manually remove the registry entries that are preventing the reinstallation of your portal:

    Go into the registry on the SSP servers
    1. Open Regedit
         a. Go to Software\Microsoft\windows\CurrentVersion\Installer
         b. Search for "Service Manager Portal"
         c. Delete All references to this (Product ID name ending with 0E32B0D3B05F)
    2. Also delete the keys saying portal under
         Software\Microsoft\System Center\2010\Service Manager\setup

    Please let us know if these steps work for you.

    Thank you,
    Suzanne Sylliaasen [MSFT]

    Friday, December 17, 2010 1:01 PM


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