Windows Server 2008 R2 unexpected shutdown

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  Hi Ramaiah,

  Please update BIOS and hardware drivers.
  Please run chkdsk /r /f and sfc /scannow.

  And you could also check the thread discussed before.

  https://social.technet.microsoft.com/Forums/windowsserver/en-US/e914ec99-912e-40f6-97ca-f70a5353b8f1/server-restart-automatically?forum=winservergen

  If it still shows no clue, I suggest you could collect the dump file and contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Because we find it seems to be system crash issue and we need to analyze the crash dump file to narrow down the root cause of the issue. Unfortunately, it is not effective for us to debug the crash dump file here in the forum.

  
  To obtain the phone numbers for specific technology request please take a look at the web site listed below:

  https://support.microsoft.com/en-us/gp/customer-service-phone-numbers/en-au?wa=wsignin1.0

  Best Regards,

  Mary

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  • Proposed as answer by Mary Dong Wednesday, June 20, 2018 8:21 AM
  • Marked as answer by Hamid Sadeghpour SalehMVP Monday, December 2, 2019 8:08 PM

  Tuesday, June 19, 2018 5:51 AM
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  Hi,
  Could the above reply be of help? If yes, you may mark it as answer, if not, feel free to feed back
  Best Regards,
  Mary

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  Please remember to mark the replies as answers if they help.
  If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

  Wednesday, June 20, 2018 8:23 AM