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Custom ribbon on network somehow corrupted. How do I fix? RRS feed

  • Question

  • I am a teacher using Word 2013 on a network.  I created customs ribbons for all the lab computers on one computer, and this was imaged onto all our lab computers in September.  All users could access them.

     Sometime in the last few months the custom ribbons got corrupted.  When I tried to demonstrate to my students the other day, the "align center" button (which was part of a custom group) was visible, but grayed out so we couldn't use it.  I also had a custom button for Online Pictures, and that has disappeared.  In addition, Word Art is visible as an option, but it doesn't work when you choose it.

    1.  Can anyone speculate what happened and how I can fix it?  Is it possible to somehow restore the customizations I made?  Even if I try to create a NEW custom ribbon under my username, I can't get the "align center" button to be enabled.  I suppose we could go to the default ribbon, but its very complicated for my kindergarten and first grade students.

    2.  If I re-do a custom ribbon, how do I make it available to all network users on a computer?

    Thank you.


    • Edited by janeinpa Thursday, March 20, 2014 2:38 PM
    Thursday, March 20, 2014 2:36 PM

Answers

  • Hi,

    In regarding of your network environment, I have some confused. Did you deploy all the lab computers with the customs ribbons? If it was, did the customs ribbons corrupt in every lab computer?

    For your first question, I recommend you export a customized ribbon which named "Word Customizations.exportedUI". It'll help you import them if you have to reinstall the Word (or other Office programs) or if you want to move the same customizations to a different computer; for example, if you have to replace your computer. Then we try to repair Office 2013 to fix  "align center" button.

    For your second question, please put the  "Word Customizations.exportedUI" in a shared folder. And we import it to all the computers one by one.

    More reference:

    http://office.microsoft.com/en-us/word-help/customize-the-ribbon-HA010355697.aspx

    http://www.howtogeek.com/142270/create-a-customized-tab-on-the-office-2013-ribbon/ 

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    If I misunderstand something, please let me know.

    Regards,

    George Zhao
    TechNet Community Support



    • Marked as answer by George123345 Monday, March 31, 2014 2:42 AM
    Friday, March 21, 2014 7:24 AM
  • This question cross-posted here. Please see responses in that forum.

    For cross-posting etiquette, please read: http://www.excelguru.ca/content.php?184


    Charles Kenyon Madison, WI



    • Edited by Charles Kenyon Sunday, March 23, 2014 1:03 AM add links
    • Marked as answer by George123345 Monday, March 31, 2014 2:42 AM
    Saturday, March 22, 2014 11:24 PM

All replies

  • Hi,

    In regarding of your network environment, I have some confused. Did you deploy all the lab computers with the customs ribbons? If it was, did the customs ribbons corrupt in every lab computer?

    For your first question, I recommend you export a customized ribbon which named "Word Customizations.exportedUI". It'll help you import them if you have to reinstall the Word (or other Office programs) or if you want to move the same customizations to a different computer; for example, if you have to replace your computer. Then we try to repair Office 2013 to fix  "align center" button.

    For your second question, please put the  "Word Customizations.exportedUI" in a shared folder. And we import it to all the computers one by one.

    More reference:

    http://office.microsoft.com/en-us/word-help/customize-the-ribbon-HA010355697.aspx

    http://www.howtogeek.com/142270/create-a-customized-tab-on-the-office-2013-ribbon/ 

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    If I misunderstand something, please let me know.

    Regards,

    George Zhao
    TechNet Community Support



    • Marked as answer by George123345 Monday, March 31, 2014 2:42 AM
    Friday, March 21, 2014 7:24 AM
  • This question cross-posted here. Please see responses in that forum.

    For cross-posting etiquette, please read: http://www.excelguru.ca/content.php?184


    Charles Kenyon Madison, WI



    • Edited by Charles Kenyon Sunday, March 23, 2014 1:03 AM add links
    • Marked as answer by George123345 Monday, March 31, 2014 2:42 AM
    Saturday, March 22, 2014 11:24 PM