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How to get Outlook contacts into Android's contact list? RRS feed

  • Question

  • I have just installed Outlook by Microsoft Corp onto my Android Asus ZenFone 2. From the Outlook app, I can see under People all my contacts from the Exchange server, with other contacts on the phone's contact list.  However, from the phone's contact list, I cannot see the Outlook account, I can see only Google, WhatsApp, SIM, device, etc.

    Is the Microsoft Outlook app a "normal" phone app like all the other apps with contact lists?

    Thanks.

    Tuesday, April 28, 2015 3:11 AM

Answers

  • Hi,

    This is the forum to discuss questions and feedback for Windows-based Microsoft Office client.

    For Outlook for Android App related questions, I would suggest you to post in the dedicated Community forum, where you can get more experienced responses:

    http://answers.microsoft.com/en-us/office/forum/office_mobile-officeapps-os_device_android?tab=Threads

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    Regards,

    Ethan Hua

    Forum Support


    Come back and mark the replies as answers if they help and unmark them if they provide no help.

    If you have any feedback on our support, please click here
    Wednesday, April 29, 2015 2:08 AM

All replies

  • Hi,

    As per the information and details provided by you, to get the Outlook contacts into Android’s contact list, please follow these steps: -

    Gmail is an excellent import tool fir contacts exported in an Outlook CSV form.

    • Login to Gmail that is associated with your Android device, go to the Contacts from drop down menu up left, More > Import function.

    • This will allow you to choose the CSV file you just got out of Outlook on your computer, and upload it to Gmail. Here they are – all your Outlook contacts synced with your new Android device.

    I hope this information will be helpful for you.

    Thanks and regards

    Shweta@G 

    Tuesday, April 28, 2015 5:45 AM
  • Hi, thanks for the suggested workaround. However, I don't want to import my Outlook contacts into Google. I still want to maintain my this list of contacts in Exchange.

    The Android phone is able to take contact lists from different accounts: Gmail, WhatsApp, Exchange, etc and make them available to all applications that uses contacts (phone number, email, etc).  If I configure Exchange on the built-in mail app, my Exchange Contact list would automatically be in the phone's Contact list.

    However, I am unable to configure Exchange on the built-in stock email app because of the need for a mysterious client certificate (see here).  So I went to install the Outlook app which I thought was neat and moreover it's from Microsoft.  However, this app does not seem to behave like other apps with contact lists.

    Tuesday, April 28, 2015 6:07 AM
  • The certificate should be provided by your IT department (if you ask, they probably have an expired certificate).

    As for the Outlook app - is it not possible to show contacts on the phone the same way as you do with Exchange, Gmail, sim card ect? you know - the menu where you choose which contacts to be displayed.

    Tuesday, April 28, 2015 6:39 AM
  • I finally managed to install Exchange on the stock email app, by ignoring the client certificate.  So now I have all my Exchange contacts onto the phone.

    @cscpj, yes, I could not show contacts from the Outlook app in the phone Contacts app.  Under "Contacts to display", I can choose from Google account 1, Google account 2, WhatsApp, SIM1, SIM2, device, and Corporate (ie stock email app). No Outlook app.  A pity, because I actually like the Outlook app better than the stock Android mail app.


    • Edited by K.Kong Tuesday, April 28, 2015 8:49 AM
    Tuesday, April 28, 2015 8:47 AM
  • Hi,

    This is the forum to discuss questions and feedback for Windows-based Microsoft Office client.

    For Outlook for Android App related questions, I would suggest you to post in the dedicated Community forum, where you can get more experienced responses:

    http://answers.microsoft.com/en-us/office/forum/office_mobile-officeapps-os_device_android?tab=Threads

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    Regards,

    Ethan Hua

    Forum Support


    Come back and mark the replies as answers if they help and unmark them if they provide no help.

    If you have any feedback on our support, please click here
    Wednesday, April 29, 2015 2:08 AM
  • Ethan, thanks. Yes the forum you referred to is more useful.

    The description of this forum should be updated. Currently it is (emphasis mine):

        

    Outlook IT Pro DiscussionsEnglish (United States)

    Welcome to the Microsoft Office for IT Professionals Outlook forum. This forum is for general questions and feedback related to Outlook (all versions) as they pertain to the IT Pro community. If you have more basic usage questions with Microsoft Outlook you can also visit the forums at Microsoft Answers:

    Wednesday, April 29, 2015 3:21 AM
  • Hi,

    Thanks for your feedback. We have passed this information to the relevant group through the internal channel.

    Regards,

    Ethan Hua

    Forum Support


    Come back and mark the replies as answers if they help and unmark them if they provide no help.

    If you have any feedback on our support, please click here

    Wednesday, April 29, 2015 6:52 AM
  • Hi.

    I've just saw your problem and don't know if you have it figured out yet. I would still tell my solution. Find Android Manager. It's a great program, which I've used for a rather long time. I just hate to google all these tricks and tips. And the little thing has solved most of my Android issues. You should try it out too. Getting the Outlook contacts into your Android is just one of the wonderful things it can do.

    Regards,

    Abigail Jone

    Friday, June 17, 2016 7:19 AM
  • install outlook app on android phone and sign in account(s) then 

    Launch Outlook

    Go to Settings (typical gear icon)

    Tap on the account

    Turn on the switch to sync contacts

    • Proposed as answer by brianinca Sunday, January 28, 2018 6:16 PM
    Friday, December 1, 2017 12:42 AM
  • There is no switch to sync contacts, tried in Outlook-Settings and also via Setting- Account (android)

    does this differ from Outlook version or Android version?

    Monday, December 11, 2017 10:37 AM
  • This is a NONSENSE answer and is only a work around ( and a unacceptable one at that)

    Does not address the issue  

    Microsoft needs to bring back the Windows phone or get it so that we exchange users can use the phone!

    Friday, November 30, 2018 3:46 PM
  • this is the only way!
    Monday, January 20, 2020 11:20 AM