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Emergency can not backup exchange 2007 databse with NTBACKUP RRS feed

  • Question

  • Hi all, 
    Today i configured the Exchange 2007 transport permit send and receive an email over 10MB for mu staff. At the end of day i ran backup exchange database with ntbackup tool, and i got this error message :


    Here is my ntbackup log file : 

    Backup Status 
    Operation: Backup 
    Active backup destination: File 
    Media name: "MAILBOX20121204.bkf created 12/4/2012 at 11:32 PM" 

    Volume shadow copy creation: Attempt 1. 
    Backup of "AD-SRV\Microsoft Information Store\First Storage Group" 
    Backup set #1 on media #1 
    Backup description: "Set created 12/4/2012 at 11:32 PM" 
    Media name: "MAILBOX20121204.bkf created 12/4/2012 at 11:32 PM" 

    Backup Type: Normal 

    Backup started on 12/4/2012 at 11:32 PM. 

    Error: The device reported an error on a request to write data to media. 
    Error reported: Invalid command. 
    There may be a hardware or media problem. 
    Please check the system event log for relevant failures. 
    The operation was ended. 
    Backup completed on 12/5/2012 at 12:09 AM. 
    Directories: 0 
    Files: 1 
    Bytes: 15,605,921,578 
    Time: 31 minutes and 25 seconds 

    Error: AD-SRV\Microsoft Information Store\First Storage Group is not a valid drive, or you do not have access. 

    Error: An inconsistency was encountered in the requested backup file. 
    Error: AD-SRV\Microsoft Information Store\Second Storage Group is not a valid drive, or you do not have access. 
    ---------------------- 
    The operation did not successfully complete. 


    I think the big email may cause crash the database. Yesterday i still backup Exchange 2007 database normally ! 
    Could you please help me fix this ? 
    Thanks so much !

    Tuesday, December 4, 2012 7:34 PM

Answers

  • 10MB is not large. But regardless. I would ask in the NTBACKUP forum. Those errors do not indicate an Exchange issue.

    • Marked as answer by khuyenht Wednesday, December 5, 2012 2:29 AM
    Wednesday, December 5, 2012 2:20 AM
  • Hi Andy,

    Thanks for your support, I think I have just found out the error cause .

    The error come from my hard disk which i backup the exchange database.

    Thank so much for your help!

    • Marked as answer by emma.yoyo Thursday, December 6, 2012 1:53 AM
    Wednesday, December 5, 2012 2:28 AM

All replies

  • I dont think this is an Exchange Issue. I would ask in the Windows Backup forums

    http://social.technet.microsoft.com/Forums/en-US/windowsbackup/threads
    Tuesday, December 4, 2012 7:56 PM
  • Hi Andy,

    I have backup exchange everyday , and yesterday i got this error. I remember i configured Exchange to permit my staff send and big email >10MB . So i think this can cause the error for transaction log of exchange.

    The ntbackup seem running ok up to Bytes: 15,605,921,578

    ntbackup show error and quit .

     Thanks so much for yours support

    Wednesday, December 5, 2012 1:31 AM
  • 10MB is not large. But regardless. I would ask in the NTBACKUP forum. Those errors do not indicate an Exchange issue.

    • Marked as answer by khuyenht Wednesday, December 5, 2012 2:29 AM
    Wednesday, December 5, 2012 2:20 AM
  • Hi Andy,

    Thanks for your support, I think I have just found out the error cause .

    The error come from my hard disk which i backup the exchange database.

    Thank so much for your help!

    • Marked as answer by emma.yoyo Thursday, December 6, 2012 1:53 AM
    Wednesday, December 5, 2012 2:28 AM