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OWA Showng a blank page with a blue line along the left side. RRS feed

  • Question

  • I have resolved the owaauth.dll" and AirFilter.dll" erros by adding the bitness64 precondition to the applicationhost.config file. now if I go to http://10.240.116.1/owa/ it asks me to login then throws up a blank page with a blue line down the left side of the page. where the separator between mail folders and emails would be.

    if I go to localhost/exchange i get what is below.   any ideas?

    HTTP Error 500.0 - Internal Server Error

    The page cannot be displayed because an internal server error has occurred.

    Detailed Error Information
    Module IsapiModule
    Notification ExecuteRequestHandler
    Handler AboMapperCustom-88333
    Error Code 0x800700c1
    Requested URL http://10.240.116.1:80/exchange
    Physical Path \\.\BackOfficeStorage\cmha-east.on.ca\MBX
    Logon Method Negotiate
    Logon User cmha\labellep
    Tuesday, June 7, 2011 4:04 PM

All replies

  • what version of Exchange?

    I would rebuild the Exchange virtual directories.

    Tuesday, June 7, 2011 5:30 PM
  • Need more information about the setup - so single server, multiple server, versions, patch levels of all servers involved.

    Simon.


    Simon Butler, Exchange MVP
    Blog | Exchange Resources | In the UK? Hire Me.
    Tuesday, June 7, 2011 5:55 PM
  • Hi Peter,

     

    For this issue, I suggest you follow these steps to troubleshoot the problem:

     

    1.       Please follow this kb to check for your issue (resolution 4).

     

    Error message when you visit a Web site that is hosted on IIS 7.0: "HTTP Error 500.0 – Internal Server Error"

    http://support.microsoft.com/kb/942031#top

     

    2.       Since you have changed “Enable 32-Bit Applicantions” to true, I suggest you change it back and then check for the issue. (restart the IIS after you change the value)

     

    Thanks,

     

    Evan Liu

     

    TechNet Subscriber Support in forum

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    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, June 8, 2011 3:24 AM
  • Single install of Exchange 2007 on a windows server 2008 box all SP and roll ups applied. kb/942031#top fix did not change anything.

    Monday, June 13, 2011 5:13 PM
  • Hi Peter,

     

    Is there any related information in your event log?

     

    If so, please paste it in your next post.

     

    Thanks,

     

    Evan Liu

     

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact tngfb@microsoft.com  


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Tuesday, June 14, 2011 7:20 AM