search not working in Outlook Office 365

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  Does it happens only in Outlook or it happens in OWA as well ?

  What are all the troubleshooting  steps have you tried so far ?

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  S_K_P

  Tuesday, March 27, 2018 3:36 AM
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  Hi,

  What is the specific build number of Outlook you are using?

  Which type of email account do you use? Exchange, IMAP or POP3? There is a known issue for some users after updating to 16.0.9001.2171 and later versions that Outlook search returns no search results for POP and IMAP accounts. See No search results for POP/IMAP accounts and check whether it matches your situation.

  Besides, you may also try follow the general troubleshooting steps to troubleshoot the search issue in Outlook:

  Outlook search returns No matches found

  Hope this helps.

  Regards,
  Steve Fan

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  • Proposed as answer by Steve Fan Tuesday, April 10, 2018 10:03 AM

  Tuesday, March 27, 2018 5:28 AM
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  Hi,          

  Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

  Best Regards,

  Steve Fan

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  Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.
  
  
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  Monday, April 2, 2018 9:07 AM