Email Template containing approver details RRS feed

  • Question

  • Hi all,

     I am in urgent need of sending the e-mail template to the Approver for approving the request in FIM 2010 containing details as follows:-

    Approver's Name,Request CompletedTime and request Timeout

    I have already tried [//Request/ComputedActor],[//Approval/Approver] but none revealed the result.

    Request parameter doesn't contain these attributes and Approval/CompletedTime just does not resolve.

    Please help!


    • Edited by Hira Lal Thursday, June 7, 2012 2:16 PM
    Thursday, June 7, 2012 2:16 PM

All replies

  • <Going through old threads>

    Approver's name isn't needed since the email is sent to them. Plus this is a multi-valued reference attribute and you can't get those to resolve properly in the Email template. Finally the approval object points to the request and not the other way around. 

    As for when the request was submitted you can do [//Request/CreatedTime]. Unfortunately the timeout is set on the on approval object (ApprovalDuration). The best you could do here is say "You have three days to approve this request before it is escalated." Then use that template for approval workflow activities that have been set to three days.

    David Lundell, Get your copy of FIM Best Practices Volume 1

    Tuesday, January 7, 2014 6:55 PM