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Many SideBySide 78 errors with Acrobat 9 Designer RRS feed

  • Question

  • I am receiving many errors in the application event viewer with Vista 64 SP1 (all updated). The text is below.  The visual C++ 2005 Redistributable for both X86 and 64 are installed.  I have sent messages to Adobe with no response.

    Any solutions to this.  The system eventually freezes up.

    Log Name:      Application
    Source:        SideBySide
    Date:          3/29/2009 6:35:39 PM
    Event ID:      78
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Jims-T60P
    Description:
    Activation context generation failed for "C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18000_none_152e7382f3bd50c6.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18000_none_5cdbaa5a083979cc.manifest.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="SideBySide" />
        <EventID Qualifiers="49409">78</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-03-29T22:35:39.000Z" />
        <EventRecordID>18985</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Jims-T60P</Computer>
        <Security />
      </System>
      <EventData>
        <Data>C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18000_none_152e7382f3bd50c6.manifest</Data>
        <Data>C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18000_none_5cdbaa5a083979cc.manifest</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>
    Sunday, March 29, 2009 11:01 PM

Answers

  • This error is caused by a wrong manifest embedded in the FormDesigner application. If you open the application in Visual Studio and extract the manifest you will see two references to the common controls dll - one processor-agnostic (*) version and one version requiring x86. On a 64-bit machine processor-agnostic references will appearantly resolve to the 64-bit version. The error in the event log is legitimate since imports are already defined from whatever version was process first. To test just try removing the processor-agnostic reference from the manifest and resave the app in Visual Studio. When you rerun the app the errors are gone.

    IMO this should be fixed by Adobe - and obviously since the FormDesigner app is 32-bit the reference should be restricted to 32-bit.
    Tuesday, May 12, 2009 11:18 PM

All replies

  • Hi - I don't have a solution sorry - I'm waiting for Adobe to get back to me, too - but I'm getting the exact same error.  I'm using Adobe CS4 Master Collection (have everything installed), and Vista Ultimate 64bit.

    Also there are a bunch of Adobe updates which refuse to install too - very annoying.  Even uninstalled the whole Master Collection, then re-installed again, to no avail.


    Very frustrating.
    Jacqui.
    Wednesday, April 15, 2009 10:51 AM
  • I have the same problem, FWIW.
    I posted to this forum too but my post was moved to off-topic (why??)
    my post is here:
    http://social.microsoft.com/Forums/en-US/Offtopic/thread/17bea23b-0a0e-4983-8097-e6af98c2fae3
    Tuesday, April 28, 2009 10:57 PM
  • Hi,

    I have the same problem with Nero 8 and 9. Actually it refers to the WinSxS folder, which contains .dll files.
    In some cases an update/reinstallation of the vcredist (http://www.microsoft.com/downloads/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en) and .NET (http://www.microsoft.com/downloads/details.aspx?familyid=AB99342F-5D1A-413D-8319-81DA479AB0D7&displaylang=en)helped. But didn´t solve my problem.
    Wednesday, April 29, 2009 8:14 AM
  • nope, I have uninstalled, reinstalled Vcredist both x86 and x64 versions many times, doesn't do a thing in this case.
    Wednesday, April 29, 2009 5:48 PM
  • This error is caused by a wrong manifest embedded in the FormDesigner application. If you open the application in Visual Studio and extract the manifest you will see two references to the common controls dll - one processor-agnostic (*) version and one version requiring x86. On a 64-bit machine processor-agnostic references will appearantly resolve to the 64-bit version. The error in the event log is legitimate since imports are already defined from whatever version was process first. To test just try removing the processor-agnostic reference from the manifest and resave the app in Visual Studio. When you rerun the app the errors are gone.

    IMO this should be fixed by Adobe - and obviously since the FormDesigner app is 32-bit the reference should be restricted to 32-bit.
    Tuesday, May 12, 2009 11:18 PM
  • Well whaddya know--- I followed Troels advice and IT WORKED! The errors are gone. I didn't have Visual Studio so I used a program called Resource Tuner which was able to also accomplish the same thing (edit the built-in Manifest directly on the EXE). I saved a backup just in case, and once I removed the following section from the Manifest:
    <dependency>
    <dependentAssembly>
    <assemblyIdentity type="win32" name="Microsoft.Windows.Common-Controls" version="6.0.0.0" processorArchitecture="*" publicKeyToken="6595b64144ccf1df" language="*">
    </assemblyIdentity>
    </dependentAssembly>
    </dependency>
    
    ...the errors disappeared!
    This was one problem that I couldn't figure out for MONTHS. Took someone a lot smarter than me to get the answer-- thank you so much! :)
    • Proposed as answer by zazich Friday, June 5, 2009 5:44 PM
    Thursday, June 4, 2009 8:43 PM
  • WORKS for me too!!!

    I had the SideBySide error with Nero 8 on Vista x64:

    Log Name:      Application
    Source:        SideBySide
    Date:          6/5/2009 8:32:09 PM
    Event ID:      78
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      zcv
    Description:
    Activation context generation failed for "C:\Program Files (x86)\Nero\Nero Toolkit\Nero DiscSpeed\DiscSpeed.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18005_none_1509f8bef40ee4da.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18005_none_5cb72f96088b0de0.manifest.


    I followed advices of Troels and luckman212 (removed above mentioned section from DiscSpeed.exe using Resource Tuner) and the error is disappeared.
    THANKS
    Friday, June 5, 2009 5:37 PM
  • Thank you very much for this solution!
    I used RESURCE TUNER as luckman212 did an the Error dissapeard


    This error freaked me out and now it's gone, that's fantastic.
    Saturday, June 6, 2009 7:05 AM
  • WORKS for me too!!!

    I had the SideBySide error with Nero 8 on Vista x64:

    Log Name:      Application
    Source:        SideBySide
    Date:          6/5/2009 8:32:09 PM
    Event ID:      78
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      zcv
    Description:
    Activation context generation failed for "C:\Program Files (x86)\Nero\Nero Toolkit\Nero DiscSpeed\DiscSpeed.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18005_none_1509f8bef40ee4da.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18005_none_5cb72f96088b0de0.manifest.


    I followed advices of Troels and luckman212 (removed above mentioned section from DiscSpeed.exe using Resource Tuner) and the error is disappeared.
    THANKS

    Hi,

    could you please tell me how you used Resourse Tuner to do this and what you did exactly (step by step).

    Sunday, June 7, 2009 1:13 PM
  • you just open the .exe file in resource tuner and double click the "manifest" section.  copy & paste the entire text there into notepad so you can edit it easier.  Remove the section described above, and then copy & paste it back into Resource tuner.  "SaveAs..." the exe and then replace the original.  Errors should be gone.
    Sunday, June 7, 2009 5:29 PM
  • you just open the .exe file in resource tuner and double click the "manifest" section.  copy & paste the entire text there into notepad so you can edit it easier.  Remove the section described above, and then copy & paste it back into Resource tuner.  "SaveAs..." the exe and then replace the original.  Errors should be gone.


    thanks!

    But I keep getting this message:

    ..Can't create new image file, the original file has been probably packed..
    Monday, June 8, 2009 5:19 PM
  • Hmm, that I don't know about-   maybe try firing off a message to the people who make resource tuner.  Sounds like your EXE was packed with UPX or something similar that Res. tuner can't decompress.
    Tuesday, June 9, 2009 3:50 AM
  • The error is because you need to run Resource turner as an Administrator.  Right click on the Resource Turner icon and select Run as Administrator.  Should be able to save the file.

    Sunday, September 13, 2009 11:21 PM
  • This has been really helpful to me too with two SafeIt applications, though I found I had to put the backup copies on an external drive or they were still found. Thanks a lot.
    Tuesday, November 3, 2009 11:52 AM
  • Also thanks Luckman for giving the precise bit of code that needed removing. I was glad to have Troels explanation but I wouldn't have known what to look for without your help.
    Cheers, Dani.
    Tuesday, November 3, 2009 11:55 AM
  • Oh no!!!
    Sorry, firstly I want greet and thank all of you...
    I had problems with both acrobat and nero tools (drivespeed and photosnap) so the event viewer makes 3 events.
    Now I've done the thing suggested in this topic with resource tuner for all 3 files but and everytime I look with pleasure that the errors says goodbye...
    But I can't completely solve the issue : explorer still crashes (when I right click on a folder) and the event is :

    Nome registro: Application
    Origine:       Application Error
    Data:          25/11/2009 14.22.41
    ID evento:     1000
    Categoria attività:(100)
    Livello:       Errore
    Parole chiave: Classico
    Utente:        N/D
    Computer:      XPS-Giak
    Descrizione:
    Applicazione che ha generato l'errore Explorer.EXE, versione 6.0.6002.18005, timestamp 0x49e02a1e, modulo che ha generato l'errore ntdll.dll, versione 6.0.6002.18005, timestamp 0x49e0421d, codice eccezione 0xc0150010, offset errore 0x00000000000863bd, ID processo 0x13a4, data e ora di avvio dell'applicazione 0x01ca6dd0057d21b5.
    XML evento:
    <Event xmlns="
    http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-11-25T13:22:41.000Z" />
        <EventRecordID>36412</EventRecordID>
        <Channel>Application</Channel>
        <Computer>XPS-Giak</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Explorer.EXE</Data>
        <Data>6.0.6002.18005</Data>
        <Data>49e02a1e</Data>
        <Data>ntdll.dll</Data>
        <Data>6.0.6002.18005</Data>
        <Data>49e0421d</Data>
        <Data>c0150010</Data>
        <Data>00000000000863bd</Data>
        <Data>13a4</Data>
        <Data>01ca6dd0057d21b5</Data>
      </EventData>
    </Event>


    I am running Vista ultimate 64 sp2.

    Thanks a lot.

    P.S. I cannot copy/delete any folder...the mouse pointer switch to busy but nothing happens!!
    Wednesday, November 25, 2009 1:49 PM
  • It's almost a year since your post, but I just had the same problem with Windows 7 64-Bit in file C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe".

    I ran Resource Tuner as directed above.  Hope it fixes it.  Thanks so much, I never would have gotten there.

     

    I HATE unexplained system hangs.

     

    Saturday, April 24, 2010 10:14 PM
  • For the sake of completeness, here's an Adobe forum talking about the same problem:

    http://forums.adobe.com/message/2805793

     

    And yes, i'm seeing it too and have logged a bug with Adobe.

    Tuesday, May 11, 2010 11:12 PM
  • Adding two cents' worth:  July of 2010, Windows 7 Ultimate 64-bit, and doing this same step (I used Visual Studio 2010) seems to have fixed the problem.  I also dug around on Adobe's forums and still no word on this simple update.

    I had this in Creative Suite 3, but since some of you reported the issue with CS4 above, I'll also check my other machine that has CS 4 on it.

    If anyone ran into this problem because their copy of CS3 shipped with Acrobat 8 and they later got an Acrobat 9 sent to them separately (like I did), it would be interesting to know. I've run across other problems if I let Acrobat 8 get installed with the CS3 install, and then later upgrade Acrobat with the 9.0 disc...but this time I got the problem on an installation where I left Acrobat 8 off completely and installed Acrobat separately from the 9.0 disc.  It still creates an Acrobat 8.0 folder with BridgeTalk plug-in files and an "adobe_caps.dll". 

    Maybe next time (and I hope there *isn't* a 'next time') I'll do the reverse and install Acrobat 9, then CS 3...

    Thanks for this thread - you all did great work here and it made it MUCH easier for me to solve this problem.

    Friday, July 30, 2010 5:37 PM
  • Well I'm at a loss.  Just upgraded Acrobat Standard to Pro and now I'm getting Side by Side Errors.  I'm about ready to install CS5 but this is really BS.  Here is the error if someone can provide me with a fix I will be in your detb

    ============================

    Activation context generation failed for "C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest

     

    Thanks,

    Phil

     

    Wednesday, August 25, 2010 9:45 AM
  • LilTank, I'd suggest that when you upgrade Acrobat you:

    1) Open the Standard Acrobat and "de-register" (be sure you have your key written down somewhere first!)

    2) Remove the older Standard version first,

    3) reboot, and then

    4) install the upgrade. 

    It *should* allow the Pro installation to continue, but it may ask you for your license key from the Standard and the Pro before continuing just to determine that your upgrade is legitimate.  Your worst-case scenario is that you have to make a short phone call to Adobe and get them to fix it.

    If you *are* thinking of upgrading to CS5 however...and it *does* contain a newer version of Adobe Acrobat...if it's Pro, just don't install Acrobat at all and let the CS5 installer give you the new version.  If your CS5 just has the Standard Acrobat and you want to upgrade to Pro, customize your CS5 install to NOT include the Standard Acrobat, then install your Pro upgrade after the CS5 install has completed; installation and registering should behave the way I just described in the previous paragraph above.  That was the situation I went through because I got my CS3 and then the Acrobat that was supposed to have been bundled with it arrived a week later...very annoying, but a short call to Adobe's toll-free Activation help line if you run into a wall usually sets things straight.

    [rant]On a side note, if Adobe is still pulling this "processorArchitecture=*" laziness in CS4 and 5, they should be ashamed of themselves.  Technically they're requiring us to break their license agreement just to fix the problem and it's a fix they could do once and hand out to everybody for us in the form of a tiny patch. [/rant]

    Good luck to you LilTank; I hope that helps.

    Tuesday, August 31, 2010 2:03 PM
  • SideBySide Event ID 80, not 78, but related to Adobe Acrobat Pro 9/Adobe Designer 8.2

    Brand New custom built computer, fresh installs from legitimate DVD's:  OEM Windows 7, Office Professional 2010 (complete install), Adobe Acrobat Pro 9 Extended (complete install of primary application - have not yet added the 3D Capture Utility from the supplement disk provided).  No "CS" of any version is installed or planned to be installed.  I'm not a programmer, just a power user of Office and Adobe Acrobat so the Resource Tuner idea is spooky to me.  Drive C is RAIDED so most of the time the error shows up twice with the same timestamp, but it only showed up once with the September 12, 1:13:54 AM occurrence.

    Log Name:      Application
    Source:        SideBySide
    Date:          9/10/2010 12:50:57 AM
    Event ID:      80
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Owner
    Description:
    Activation context generation failed for "C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="SideBySide" />
        <EventID Qualifiers="49409">80</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-09-10T05:50:57.000000000Z" />
        <EventRecordID>2058</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Owner-CFH</Computer>
        <Security />
      </System>
      <EventData>
        <Data>C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest</Data>
        <Data>C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>

    Friday, September 17, 2010 12:47 PM
  • 9/17/10

    "Activation context generation failed for "C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest."

    Just spoke with Adobe tech support and the tech suggest I simply remove one of the conflicting files. He "guessed" the first one would do it. I did not follow that advice. It doesn't make sense, does it. One file is for 64 the other for 32?

    Friday, September 17, 2010 8:21 PM
  • I tried the Resource Tuner suggestion yesterday, and the error messages are back again today. Amazing that this issue has been going on for so long and Adobe hasn't fixed it. If I didn't get my copy of Acrobat for free from my company, I would not use it, particularly since there are great freeware PDF programs out there.
    Friday, October 8, 2010 3:15 AM
  • I haven't tried it yet but it appears from Troels Gram's post on Tuesday, May 12, 2009:

    "This error is caused by a wrong manifest embedded in the FormDesigner application. If you open the application in Visual Studio and extract the manifest you will see two references to the common controls dll - one processor-agnostic "*" version and one version requiring x86.

    On a 64-bit machine, processor-agnostic references "*" will apparently resolve to the 64-bit version. The error in the event log is legitimate since imports are already defined from whatever version was processed first.

    To test just try removing the processor-agnostic "*" reference from the manifest and resave the app in Visual Studio. When you rerun the app the errors are gone."

    With a 64 bit system running a 32 bit app, the processor agnostic reference is the one to remove "*", not the 32 bit reference. The idea is to make the 32 bit app use the 32 bit (x86) manifest reference.

    <dependency>
    <dependentAssembly>
    <assemblyIdentity type="win32" name="Microsoft.Windows.Common-Controls" version="6.0.0.0" processorArchitecture="*" publicKeyToken="6595b64144ccf1df" language="*">
    </assemblyIdentity>
    </dependentAssembly>
    </dependency>

     

    Thursday, November 18, 2010 4:05 AM
  • Just as an FYI for anyone who runs across this.  You can uninstall the FormDesigner by modifying the Adobe Pro install to not include it.

     

    Thursday, December 2, 2010 9:43 PM
  • Hi to all. I have the same error with nero. The solution of luckman212 is secure?Don't cause other problem at my pc?Only for information. Sorry for the question. I have downloaded the resource tuner (last version 1.99 R6) but when i try to resolve the problem at a manifest this error appears:

    "The file you are trying to open is a 64-bit executable.

    The current version of Resource Tuner Opens the 32-bit files only. Support for 64-bit files will be avaiale in version 2."

    I have to wait a new vrsion of this program?Thank you so much!

    Friday, January 14, 2011 12:15 PM
  • This problem is normally caused by a faulty C++ Redistributable package on the system.

    There are two possibility to resolve this issue. The first one would be to reinstall the C++ directly on the system. Please go the following Microsoft website and install the following patch:

    http://www.microsoft.com/downloads/details.aspx?familyid=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en
    http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=766a6af7-ec73-40ff-b072-9112bab119c2

    If the application still does not work, then please remove all C++ installation and Nero from your system over the Control Panel.Now restart your computer an run again the Nero  installation. The Nero installer will reinstall the attached C++ version, therefore the issue shouldn´t occur again. 

    Wednesday, February 16, 2011 1:07 PM
  • April 2011 and I have had regular side by side errors caused by Adobe Form designer in CS5.  No answers from Adobe.Thank-you.  I've had no sytem crashes since fixing the manifest.  Your post is much appreciated.
    Tuesday, April 19, 2011 11:20 AM
  • I'm still get the same two SidebySide errors. This latest coupling occurred when I was away from the computer:

    Here's Event 59: Activation context generation failed for "c:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dll".Error in manifest or policy file "c:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dll" on line 2. Invalid Xml syntax.

    Here's Event 35: Activation context generation failed for "c:\program files (x86)\windows live\photo gallery\MovieMaker.Exe".Error in manifest or policy file "c:\program files (x86)\windows live\photo gallery\WLMFDS.DLL" on line 8. Component identity found in manifest does not match the identity of the component requested. Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use sxstrace.exe for detailed diagnosis

    MS articles say to ignore both.


    Tuesday, April 19, 2011 12:42 PM
  • Thank You.  I realize this discussion is about Adobe but, Troels suggestion is useful to fix Side by Side errors in other programs as well.  I used it to fix another PDF program, PDF Converter Professional 6.    Like luckman212, I used Resource Tuner to open the offending dll file (PDFEngine.dll) called out in Windows Event Viewer.  You can edit the manifest in Resource Tuner by double-clicking on it which brings up the Resource Editor.  I deleted the reference to the newest manifest (searched for it in Windows/winsxs/manifests) and saved the dll and the error is gone.   
    Tuesday, September 6, 2011 4:47 PM
  •  

    Been having the same problems. I start Acrobat 9 Pro and attempt to create a from then get the following message:  "Acrobat cannot switch to Adobe LiveCyle Designer because a task is still active. Please return to Adobe LiveCycle Designer to end the active task and then try again." Take a peek in event viewer and find the exact same "SideBySide" error listed above in the first post, except mine is Event ID 80. Did EXACTLY as Troels and Luckman suggest. Start up FormDesigner in Acrobat 9, opt to create a form from scratch, get the same error message from Acrobat:  "Acrobat cannot switch to Adobe LiveCyle Designer..."  Uninstall Acrobat with Revo Uninstaller, reboot my computer, and reinstall Acrobat with Revo fresh.  

    Try this time to start Livecycle Form Designer OUTSIDE of acrobat, get the same messages. Try the Troels and Luckman trick again, and again it doesn't work. Do the same uninstall/reinstall then try a different approach -- instead of removing the manifest, I try replacing "*" with "x86" adn the same publicKeyToken that is used throughout. Fire up FormDesigner through Acrobat and then get the following new Adobe error:

    "Unable to load local template:
    C:\Users\Me\AppData\Roaming|Adobe\Designer\8.2\EN\Templates\LocalTemplates.xml"
    Along with the following in the event viewer: 

    Log Name:      Application
    Source:        Application Error
    Date:          9/11/2011 7:54:36 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      X-BOX
    Description:
    Faulting application name: FormDesigner.exe, version: 8.2.1.4029, time stamp: 0x4982564c
    Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
    Exception code: 0xc000000d
    Fault offset: 0x00008aa0
    Faulting process id: 0x13f8
    Faulting application start time: 0x01cc708be6487e3e
    Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe
    Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
    Report Id: f71e7d80-dc85-11e0-a737-1c6f65d5f52b
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
       <TimeCreated SystemTime="2011-09-11T14:54:36.000000000Z" />
        <EventRecordID>3932</EventRecordID>
        <Channel>Application</Channel>
        <Computer>X-BOX</Computer>
        <Security />
      </System>
      <EventData>
        <Data>FormDesigner.exe</Data>
        <Data>8.2.1.4029</Data>
        <Data>4982564c</Data>
        <Data>MSVCR80.dll</Data>
        <Data>8.0.50727.6195</Data>
        <Data>4dcddbf3</Data>
        <Data>c000000d</Data>
        <Data>00008aa0</Data>
        <Data>13f8</Data>
        <Data>01cc708be6487e3e</Data>
        <Data>C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe</Data>
        <Data>C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_noned09154e044272b9a\MSVCR80.dll</Data>
        <Data>f71e7d80-dc85-11e0-a737-1c6f65d5f52b</Data>
      </EventData>
    </Event> 

    Then I again tried opening Livecycle FormDesigner on its own, and received the following Adobe error:

     

    Unable to load local library:
    C:\Users\Me\AppData\Roaming|Adobe\Designer\8.2\EN\Objects\LocalLibrary.xml"

     

    Along with an error just like above, but this time it has an EventID 33.

    Anyhow, I could go on and on about the slight variances in things that I have tried but I'm sure you all get the picture.  ANY INSIGHT???

    For the record, just like "variousandsundry" I too just freshly installed CS5 (w/ Acrobat 9 Pro) on a brand new custom built computer (AMD Phenom). Adobe is only the 3rd "to disk" installation done (Revo, and the other utilities are running portable) following Windows 7 Pro and Office 2010 (both of which were also installed using new, legitimate DVD's.

    I appreciate any and all feedback.
    Thanks! 

     


    • Edited by SisterX Sunday, September 11, 2011 4:27 PM
    Sunday, September 11, 2011 4:26 PM
  • You'll have better luck getting an answer to your inquiry if you post in one of the more appropriate Adobe Forums.
    Carey Frisch
    Monday, September 12, 2011 3:02 AM
    Moderator
  • Now can you put it in english for someone a lot LESS SMART than the both of you...  I'm talking a step by step instruction...

    My error occurs while mixing Adobe Acrobat with a project in Paint...

    HEEEELLLLLPPPPPPP!

     

    Thank you so much.

     

    Cathy :)

    Friday, October 14, 2011 6:43 PM
  • This error is caused by a wrong manifest embedded in the FormDesigner application. If you open the application in Visual Studio and extract the manifest you will see two references to the common controls dll - one processor-agnostic (*) version and one version requiring x86. On a 64-bit machine processor-agnostic references will appearantly resolve to the 64-bit version. The error in the event log is legitimate since imports are already defined from whatever version was process first. To test just try removing the processor-agnostic reference from the manifest and resave the app in Visual Studio. When you rerun the app the errors are gone.

    IMO this should be fixed by Adobe - and obviously since the FormDesigner app is 32-bit the reference should be restricted to 32-bit.

    So, two years later and Adobe still has not addressed this issue. Just followed your advice and sure enough, the workaround still fixes the problem of the error that is generated in the Event Log. Thank you. I would also like to thank luckman212 for the specifics on the manifest entry that needed to be removed, that information was priceless.

    I do however still have an issue with this fix. When loading FormDesigner.exe , I now receive an error saying that "A required resource is unavailable." The program still loads and is usable but quite a bit of the graphical display quality of the application is tremendously degraded. Is it possible that the application requires the omitted reference to display properly in a 64-bit system?

    Any information on this, if nothing else what might be further edited to prevent the initial dialogue being thrown with the application is invoked, would be greatly appreciated.

    For anyone else who encounters this problem, I'd like to recommend yet another alternative editor for completing this or similar tasks as it is offered as freeware: ResEdit (has 32/64-bit versions available) can be found here: http://www.resedit.net/

    Wish I could offer Adobe some thanks on this issue, apparently they're busy with other things. :/


    • Edited by psidre Sunday, October 16, 2011 7:10 PM additional issue
    Sunday, October 16, 2011 7:01 PM