Unable to activate Office 2007 after Factory Reset the laptop


  • I had to initialize my Toshiba laptop to the factory reset due to virus problem. I then installed office 2007 but it wouldn't let me activate the product because it can only be installed in one computer.  How can I activate it? Any suggestions?

    Thursday, January 20, 2011 4:18 AM


  • Hi,

    If you encounter any problems when trying to activate the Office product, you can contact Microsoft activation center, and they will check it for you. For the detailed information on how to contact Microsoft Activation Center, you can refer to this Microsoft Knowledge base article:

    How to contact a Microsoft Product Activation Center

    Best Regards,

    Sally Tang

    • Marked as answer by Sally Tang Thursday, January 27, 2011 9:19 AM
    Friday, January 21, 2011 9:15 AM