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Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.

    Question

  • hey, im having problems with plugging in my mouse to any USB port, this just started around an hour ago. ive checked on the brand's website which carried no complaints on problems like this with the same mouse. tried pretty much everything, even looking it up on youtube and forums... Nothing has worked, worser still, i got it for christmas and its stopped working, ive looked though the device manager too. Please try and help me, if u can. I use Razer Naga Waith Red if that helps

    thanks,

    onyx

    Saturday, January 3, 2015 9:44 PM

Answers

  • Hi onyx,

    This error means a device driver notified the operating system that the device failed. This circumstance can occur if the device hardware fails or if the device driver fails.

    Have you tried to update the device driver for test?

    Please follow this guide trying t resolve this issue:

    Code 43: Windows has stopped this device because it has reported problems

    http://technet.microsoft.com/en-us/library/cc725873(v=ws.10).aspx


    Karen Hu
    TechNet Community Support

    Monday, January 5, 2015 3:20 AM
    Moderator

All replies

  • Hi onyx,

    This error means a device driver notified the operating system that the device failed. This circumstance can occur if the device hardware fails or if the device driver fails.

    Have you tried to update the device driver for test?

    Please follow this guide trying t resolve this issue:

    Code 43: Windows has stopped this device because it has reported problems

    http://technet.microsoft.com/en-us/library/cc725873(v=ws.10).aspx


    Karen Hu
    TechNet Community Support

    Monday, January 5, 2015 3:20 AM
    Moderator
  • hey, im having problems with plugging in my mouse to any USB port, this just started around an hour ago. ive checked on the brand's website which carried no complaints on problems like this with the same mouse. tried pretty much everything, even looking it up on youtube and forums... Nothing has worked, worser still, i got it for christmas and its stopped working, ive looked though the device manager too. Please try and help me, if u can. I use Razer Naga Waith Red if that helps

    thanks,

    onyx


    Windows has stopped this device because it has reported problems. (Code 43)

    A request for the USB device descriptor failed.

    • Proposed as answer by nirob835 Sunday, November 12, 2017 8:56 PM
    Sunday, November 12, 2017 8:55 PM