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Getting #550 4.4.7 queue.expired message expired ## on Exchange 2010 when using OWA RRS feed

  • Question

  • Hello,

    I have two servers running Ex2010.  One server is supposed to be doing all of the work, so-to-speak, while the other is acting as a BDC.  When I access Server1 via OWA and try to send mail, I get the following error:

    Diagnostic information for administrators:

    Generating server: Server2.Domain.local

    recipient@email.com
    #550 4.4.7 QUEUE.Expired; message expired ##

    Original message headers:

    Received: from Server1.Domain.local ([fe80::17e:5420:efe4:f7a5]) by
     Server2.Domain.local ([fe80::b524:12e0:3aa8:9df4%10]) with mapi id
     14.02.0318.004; Fri, 19 Oct 2012 17:09:44 -0400
    From: "Donald S. Doyle" <sender@email.com>
    To: "Donald S. Doyle" <recipient@email.com>
    Subject: TEST 5.09
    Thread-Topic: TEST 5.09
    Thread-Index: Ac2uPg+BBhGI/CyWTAWv1KJcB49doQ==
    Date: Fri, 19 Oct 2012 21:09:43 +0000
    Message-ID: <A534664623C9DB4FAD5C095B63F81C63041B55A1@Server1.Domain.local>
    Accept-Language: en-US
    Content-Language: en-US
    X-MS-Has-Attach:
    X-MS-TNEF-Correlator:
    x-originating-ip: [10.1.10.3]
    Content-Type: multipart/alternative;
                boundary="_000_A534664623C9DB4FAD5C095B63F81C63041B55A1GEMSER0000GEMDo_"
    MIME-Version: 1.0

    I just noticed it appears IPv6 is being used.  Am I correct?  The IP address being displayed for x-originating-ip is of the LAN side of the router.  It appears the messahe is being sent from Server1 to Server2.  It should go from Server1 out directly.

    Any help is greatly appreciated,

    Don


    • Edited by DSDoyle Sunday, October 21, 2012 11:47 PM Update
    Sunday, October 21, 2012 11:46 PM

Answers

  • All mail is transported between servers via SMTP, which uses TCP port 25.


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    • Proposed as answer by Fiona_Liao Tuesday, October 23, 2012 3:06 AM
    • Marked as answer by Fiona_Liao Thursday, November 8, 2012 7:33 AM
    Tuesday, October 23, 2012 12:36 AM
  • On Mon, 22 Oct 2012 21:58:50 +0000, DSDoyle wrote:
     
    >What port(s) is Exchange using to send out mail? The stanard 25 or is it using 135?
     
    25.
     
    135 is used for RPC location.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    • Marked as answer by Fiona_Liao Thursday, November 8, 2012 7:34 AM
    Tuesday, October 23, 2012 3:29 AM

All replies

  • If one is acting as a BDC, why would Exchange be installed on it?

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Monday, October 22, 2012 2:54 AM
  • On Sun, 21 Oct 2012 23:46:05 +0000, DSDoyle wrote:
     
    >Received: from Server1.Domain.local ([fe80::17e:5420:efe4:f7a5]) by Server2.Domain.local ([fe80::b524:12e0:3aa8:9df4%10]) with mapi id 14.02.0318.004; Fri, 19 Oct 2012 17:09:44 -0400 From: "Donald S. Doyle" <sender@email.com> To: "Donald S. Doyle" <recipient@email.com> Subject: TEST 5.09 Thread-Topic: TEST 5.09 Thread-Index: Ac2uPg+BBhGI/CyWTAWv1KJcB49doQ== Date: Fri, 19 Oct 2012 21:09:43 +0000 Message-ID: <A534664623C9DB4FAD5C095B63F81C63041B55A1@Server1.Domain.local> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-originating-ip: [10.1.10.3] Content-Type: multipart/alternative; boundary="_000_A534664623C9DB4FAD5C095B63F81C63041B55A1GEMSER0000GEMDo_" MIME-Version: 1.0
    >
    >
    >
    >I just noticed it appears IPv6 is being used. Am I correct?
     
    Yes.
     
    >The IP address being displayed for x-originating-ip is of the LAN side of the router. It appears the messahe is being sent from Server1 to Server2. It should go from Server1 out directly.
     
    If the HT server role is installed on the same machine as the MB role
    then the information store will prefer to use the HT role on another
    machine in the same site.
     
    If the message is sitting on HT2 and HT2 has no way to connect to the
    Internet then the message will eventually expire.
     
    "Server2" looks like it's the MB role and "Server1" is the HT role. So
    I'm guessing that both machines have both MB and HT (and maybe CAS)
    roles installed. If so, what you're seeing is normal.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Monday, October 22, 2012 3:03 AM
  • Hi Rich,

    I have to claim ignorance.  What is the HB and MB Roles? Hub Role and another?  Should I not have these roles installed on both servers?  My goal is to make Server2 a backup server for Exchange.  Maybe I should be calling it a replicating server?  Also, both servers are SBS 2011.

    Thanks for your help.

    Don



    • Edited by DSDoyle Monday, October 22, 2012 3:18 AM update
    Monday, October 22, 2012 3:12 AM
  • Hi Don,

    First, error code 550.4.4.7 generally occurs on Outbound message. I would like to double confirm with you that whether both the following users are resided in your organizatin? Are them resided on the same Exchange server?

    From: "Donald S. Doyle" <sender@email.com>
    To: "Donald S. Doyle" <recipient@email.com>

    Besides, can any one in your organization send email message to recipient@email.com?

    Is there any firewall? 

    What is your network topology?

    Thanks.


    Fiona Liao

    TechNet Community Support

    Monday, October 22, 2012 6:47 AM
  • On Mon, 22 Oct 2012 03:12:59 +0000, DSDoyle wrote:
     
    >I have to claim ignorance. What is the HB and MB Roles?
     
    "HB" is me with my finger on the wrong row of the keyboard. It should
    be "HT". :-(
     
    >Hub Role and another?
     
    Hub Transport and Mailbox roles.
     
    >Should I not have these roles installed on both servers?
     
    That depends on your design. Since you're using SBS I'll defer to
    someone with SBS experience.
     
    >My goal is to make Server2 a backup server for Exchange.
     
    Okay . . . do both servers have the ability to send e-mail by making
    connections through your firewall to the Internet? If not it isn't
    much of a backup server.
     
    >Maybe I should be calling it a replicating server?
     
    What do you mean by "replicating server"? Is this a DAG? If so, all
    the HT roles need the same ability to send e-mail outside your
    organization.
     
    >Also, both servers are SBS 2011.
     
    I can't help you with SBS, just Exchange. SBS has its own way of doing
    things and bypassing their "wizards" can break things.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Monday, October 22, 2012 3:30 PM
  • Rich is being more delicate than I will be.  Exchange doesn't support "backup server" in the way I think you are trying to use it with SBS.  If you want high availability or disaster recovery capabilities, then I suggest you upgrade to the full Exchange 2010 and deploy multiple databases in a DAG configuration, something which is not supported in SBS.


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Monday, October 22, 2012 3:54 PM
  • What port(s) is Exchange using to send out mail?  The stanard 25 or is it using 135?

    Thanks in advance,

    Don

    Monday, October 22, 2012 9:58 PM
  • All mail is transported between servers via SMTP, which uses TCP port 25.


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    • Proposed as answer by Fiona_Liao Tuesday, October 23, 2012 3:06 AM
    • Marked as answer by Fiona_Liao Thursday, November 8, 2012 7:33 AM
    Tuesday, October 23, 2012 12:36 AM
  • On Mon, 22 Oct 2012 21:58:50 +0000, DSDoyle wrote:
     
    >What port(s) is Exchange using to send out mail? The stanard 25 or is it using 135?
     
    25.
     
    135 is used for RPC location.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    • Marked as answer by Fiona_Liao Thursday, November 8, 2012 7:34 AM
    Tuesday, October 23, 2012 3:29 AM