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Management Pack fo Windows 2012 R2 File Service RRS feed

  • Question

  • I have this management pack installed and in the Monitoring section of the SCOM console it shows it's discovered my file servers, but they all say "not monitored" with the empty green circle next to them.  Other monitoring against these servers works fine in SCOM, it appears to just be a problem with this management pack.  I've read its documentation and there doesn't seem to be any step i'm missing to get this working.  Any ideas appreciated. 
    Tuesday, September 9, 2014 3:03 PM

All replies

  • Check the MP discovery rules and see if there are any that are disabled by default.

    What MP specifically are you using? 


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    Martin

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    Tuesday, September 9, 2014 11:08 PM
  • The MP is "File Services Management Pack for Windows 2012 R2".  The discovery rule for it is enabled, and the discovery appears to be working because the file servers show up in the monitoring section until the File Servers grouping, the problem is they just say "not monitored".  Just not sure what would cause it being "not monitored" - the MP's docs don't indicate any special configuration that's needed.
    Tuesday, September 9, 2014 11:20 PM
  • Hi,

    It is suggest to restart the health service on your file server.

    Or we can flush health service state and cache for the agent under Monitoring workspace.

    http://technet.microsoft.com/en-us/library/hh212884.aspx

    And please also check the event viewer for operation manager logs on your file server, with more details we may go futher.

    Regards,

    Yan Li


    Regards, Yan Li



    • Edited by Yan Li_ Wednesday, September 10, 2014 1:49 AM add info
    Wednesday, September 10, 2014 1:46 AM
  • Try to clear agent cache

    http://technet.microsoft.com/en-us/library/hh212884.aspx

    Also Verify that you import correct Management Pack and Firewall ports between client and Management server is open and try to enable proxy agent on clients.


    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer" Mai Ali | My blog: Technical | Twitter: Mai Ali

    Thursday, September 11, 2014 11:43 AM
  • Thank you for the replies.  I have flushed agent cache and done a restart on one of the servers, but it still shows as not monitored.  It seems to be something more general to SCOM or the MP config, as there are 5 different servers that are all properly discovered as file servers, but are "not monitored", and these servers are all properly monitored by other aspects of SCOM. 

    Is there a setting or role component on the servers that would need to be enabled for them to actually be monitored versus discovered?  Just trying to think what flag or settings actually contribute to a server being "monitored".  Thank you!

    Thursday, September 11, 2014 8:04 PM
  • Hi,

    Would you please share your screenshot here?

    In addition, have you checked the event logs on your file server? Any related events?

    Regards,

    Yan Li


    Regards, Yan Li

    Monday, September 15, 2014 5:14 AM
  • Hi, I've uploaded a screenshot.  In the SCOM event log on one of the file servers, there is a warning from HealthService that a discovery task was not started because a previous instance of it was still running.  The Discoveries throwing this warning are for Windows 2008 (this is a 2012 server) and SCCM client (which this server is not running), so they don't seem to be related but, but I don't know. The Application log has a warnings and errors from Perflib about InterceptCountersManager not being trusted, and the System log is clean.

    Monday, September 15, 2014 1:45 PM
  • Hi,

    How about re-install the SCOM agent on one of your file server, and check the result.

    Regards,

    Yan Li


    Regards, Yan Li

    Tuesday, September 16, 2014 1:52 AM
  • Greetings,

    The topic is a few month old but I'm still replying to it as I have the *exact* same issue here, with the exact same management pack shown in PwhX2's latest screenshot. In fact, I don't even need to post a screenshot because it would be totally identical.

    --> All my file servers are discovered (can see their names in the "All File Servers" view, but remain "not monitored" (empty green circle).

    Note: my Agents and servers are running SCOM 2012 R2 UR5, and all run the Windows 2012 R2 O/S.

    I have tried the following:

    • Restarted service (Microsoft Monitoring Agent)
    • Cleared and flushed cache
    • Analyzed OpsMgr event log: there are only information events, except for 1 warning (event ID 1000) that pwhx2 is mentionning  (A scheduled discovery task was not started because the previous task for that discovery was still executing. ).  On one of the discovered file servers, this warning is repeated every 24 hours precisely at 10:20:52, on others it is shot randomly once every 2 days - I don't find a logical pattern.
    • Uninstalled - reinstalled the SCOM Agent.

    That didn't help.

    Did anyone eventually find a solution to this problem?


    Bix



    • Edited by Bixessss Monday, May 11, 2015 2:54 PM typo
    Monday, May 11, 2015 2:50 PM