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Slow xp downloads RRS feed

  • Question

  • I have a FIOS connection with very good download speeds to other desktops on my LAN, however, my ACER 5420 with xp pro only downloads fast if connected to a Microsoft site (ie: Updates, etc.). at other sites I am only getting about 50 kb/s. What to check?

    I have swapped switch ports and changed cabling with same results. Laptop device show to be working properly.

    • Edited by NADREYTOO Sunday, February 27, 2011 3:39 PM Extensa 5420 - Also, Screen saver does not stay until shutdown. Screen saver comes on for a few minutes and the goes back to normal last screen and monitor/laptop does not shutdown according to power settings selected.
    Sunday, February 27, 2011 1:48 AM

All replies

  • Please answer all of the following diagnostic questions by number in your very next reply (no need to quote this post):

    1. Does the behavior persist if you start IE in No Add-ons mode?

       => Start | (All) Programs | Accessories | System Tools | Internet Explorer (No add-ons).

    2. Does the behavior persist if you open IE (only) to http://support.microsoft.com/kb/923737, run the Fix It and then reboot?

    3. What anti-virus application or security suite is installed and is your subscription current?  What anti-spyware applications (other than Defender)?  What third-party firewall (if any)?

    4. Has a(nother) Norton application or a McAfee application ever been installed on this computer?

    5. Did a Norton free-trial or a McAfee free-trial come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

    6. Is the computer currently fully-patched at Windows Update?


    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
    Monday, February 28, 2011 10:11 PM