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Teams Audio Recording for compliance RRS feed

  • Question

  • Dear All,

    Would you please help or suggest the below questions on MS Teams

    1) Teams Audio + PSTN calls to be recorded for compliance? is it possible? 

    2) Suggest any video conference devices such as Polycom or any other VC devices had a recording feature.

    Thanks in Advance.

    Regards,
    MS

    Wednesday, September 18, 2019 4:01 PM

Answers

  • Hi MS,

    Teams audio and PSTN calls can be record for compliance. For more details, you can refer to this document: 

    https://tomtalks.blog/2019/07/microsoft-certified-compliance-call-recording-coming-for-microsoft-teams-from-asc-nice-and-verint/

    I’m afraid there is no way to record the meeting from the device. In my understanding, SFB recordings are captured and stored by clients, so this is not something that can be performed by a device, which may be without the storage capacity to save large recording files nor the ability to transmit or export that data after the fact.

    Note: This response contains a reference to a third party World Wide Web site. Microsoft can make no representation concerning the content of these sites. Microsoft is providing this information only as a convenience to you: this is to inform you that Microsoft has not tested any software or information found on these sites and therefore cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software on the Internet.


    Best Regards,
    Sharon Zhao


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Thursday, September 19, 2019 6:40 AM
    Moderator

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