Trouble connecting iPod - already tried the 5 R's still cannot detect it RRS feed

  • Question

  • My VISTA machine will not detect my iPod.  I have re-booted the iPod several times and have reinstalled iTunes and installed all VISTA service pacs.  When I go to the device manager I do not see the device.  In addition to the normal re-boot I have also tried putting the iPod in disk mode, nothing works.


    Does anyone have any other suggestions?


    Thursday, July 3, 2008 11:06 PM


  • Hi Cindy


    Your best resource for support for this problem will be the IPod support website. They will be more aware of any issues with that device.


    Apple - Support - iPod + iTunes:


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    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Friday, July 4, 2008 12:12 AM