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DPM Job Waiting for Tape RRS feed

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    Hi all, i have a question:

    I have to make a full backup to LTO, and figure this message:

    This is the IT infraestructure:

    • DPM 2016
    • IBM TS3200 Tape Library

    I went to the protection group on DPM, and did a "Create a recovery point" (long term protection). The job start, and write on LTO:


    After a hours, the job is paused becaue it need a new tape (its a big shared folder), and figure this message and event when i try to continue the job:

    "Copy job is paused because the required tape Free Tape is not available in the library Stand Alone Drive Tape Library IBM ULT3580-HH6 SCSI Sequential Device. (ID 3315)"

    "Insert the tape with label Free Tape in the library through the I/E port or by unlocking the library door. Click "Continue Job" in the Details section of this alert, if you add the required tape without using the Add tape (I/E port) or Unlock Door actions on the Library tab in the Management task area."

    Status: Active
    Stand Alone Drive Tape Library : IBM ULT3580-HH6 SCSI Sequential Device
    Description: Job requires tape that is not available in the library (ID: 3315)

    This is the library resume:

    Why show this message, if the backup is to the LTO, an not to the Stand-alone drive?

    Must i unlock it?

    Thanks¡¡

    Marcos Ferreira

    Tuesday, July 30, 2019 2:33 PM

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    Finally i could continuw with the job.

    I move the latest source media to the drives 1 and 3, and the job is running again.

    Some suggestion for best practices?

    Thanks in advanced.

    Regards

    Marcos Ferreira

    • Marked as answer by MarcosFerre Tuesday, August 6, 2019 4:34 PM
    Tuesday, July 30, 2019 3:39 PM

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    Update, in the IBM TS3200 admin page, i move the media, and the drive 1 and 3 are in status "Ready"....its thats OK? The first job was write on volume serial "000027L6":

    Marcos Ferreira

    Tuesday, July 30, 2019 2:54 PM
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    Finally i could continuw with the job.

    I move the latest source media to the drives 1 and 3, and the job is running again.

    Some suggestion for best practices?

    Thanks in advanced.

    Regards

    Marcos Ferreira

    • Marked as answer by MarcosFerre Tuesday, August 6, 2019 4:34 PM
    Tuesday, July 30, 2019 3:39 PM
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    Hi Marcos.

    I have just stumbled on your post whilst looking for a solution for myself and thought I may be able to help.

    It looks to me as though your tape library and drives are not set up correctly.  If you are using a library, the drives shouldn't be appearing as stand alone drives, but as drives which appear under the library when you expand it in the console.

    I had a few issues setting up our libraries initially where this happened and I needed to use the generic Microsoft drivers for the tape drives and the vendor specific drivers for the Medium Changer devices (in my case an IBM TotalStorage 3573 Tape Library for the TL2000 we use).

    This would hopefully then ensure your large tape job would span automatically onto two tapes without manual intervention.

    • Proposed as answer by chris624 Tuesday, August 27, 2019 2:30 PM
    Tuesday, August 27, 2019 2:27 PM