Problem user locked out RRS feed

  • Question

  • This user is being locked out all the day.  I have ADFS 2.0 and can't find the EVENT 411 to check the client IP.

    I only find these logs: 4625:

    An account failed to log on.

    Security ID: BCGBRASIL\_srvadfs
    Account Name: _srvadfs
    Account Domain: BCGBRASIL
    Logon ID: 0x1b02ee

    Logon Type: 8

    Account For Which Logon Failed:
    Security ID: NULL SID
    Account Name: danilo.bacarim@bcgbrasil.com.br
    Account Domain:

    Failure Information:
    Failure Reason: Unknown user name or bad password.
    Status: 0xc000006d
    Sub Status: 0xc000006a

    Process Information:
    Caller Process ID: 0x14dc
    Caller Process Name: C:\Program Files\Active Directory Federation Services 2.0\Microsoft.IdentityServer.ServiceHost.exe

    Network Information:
    Workstation Name: SPYBRSPDCO01
    Source Network Address: -
    Source Port: -

    Detailed Authentication Information:
    Logon Process: Advapi  
    Authentication Package: Negotiate
    Transited Services: -
    Package Name (NTLM only): -
    Key Length: 0

    This event is generated when a logon request fails. It is generated on the computer where access was attempted.

    The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.

    The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).

    The Process Information fields indicate which account and process on the system requested the logon.

    The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.

    The authentication information fields provide detailed information about this specific logon request.
    - Transited services indicate which intermediate services have participated in this logon request.
    - Package name indicates which sub-protocol was used among the NTLM protocols.
    - Key length indicates the length of the generated session key. This will be 0 if no session key was requested.

    AND 4768:

    A Kerberos authentication ticket (TGT) was requested.

    Account Information:
    Account Name: bacarimd
    Supplied Realm Name: BCGBRASIL.COM.BR
    User ID: BCGBRASIL\bacarimd

    Service Information:
    Service Name: krbtgt
    Service ID: BCGBRASIL\krbtgt

    Network Information:
    Client Address: ::1
    Client Port: 0

    Additional Information:
    Ticket Options: 0x40810010
    Result Code: 0x0
    Ticket Encryption Type: 0x17
    Pre-Authentication Type: 0

    Certificate Information:
    Certificate Issuer Name:
    Certificate Serial Number:
    Certificate Thumbprint:

    Certificate information is only provided if a certificate was used for pre-authentication.

    I Tried everything but cant find the source.

    is anything I can do with ADFS 2.0?

    Thursday, November 8, 2018 9:26 PM

All replies

  • I'm not quite sure what you are asking.  You can easily unlock their account in AD.  Are you trying to find out why they keep getting locked out?  Does their account keep re-locking, IE their credentials keep hitting a server somewhere and you are trying to discern which server is locking them out?

    Matteo Barreo

    Thursday, November 8, 2018 9:33 PM