Hello,
Do you mean that you want to update your own PC which is running Windows 7 to a newer version such as Windows 8 or Windows 10?
Do you use WSUS server on your environment?
What is the result when you manually check for updates?
Please refer to the article below which is for Windows 7 upgrade to Windows 8:
https://www.gigabyte.com/WebPage/104/step-upgrade.html
Regards,
Yan
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