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Resource Dialog Box not showing up RRS feed

  • Question

  • Hi everyone,

     

    Hey guys,

    I'm created an exchange mailbox called called Testing room to allow users to book a room for discussing various issues during meetings. In my office we have several conferences rooms which users can book the rooms using their Outlook calendar. When a user books a room a resource booked dialog box shows up saying that the room has been booked successfully for the other conferences room.

    However the "Resourced booked dialog box" doesn't show up  when the user books a meeting named testing room. I found an article on the Microsoft website regarding deleting a certain registry key to get the dialog box. I tried deleting the key and the key wasn't in the folder specified in the instructions. I was wondering if someone can tell me why a user can book the other conferences rooms and the dialog box shows up but in "testing room" the box doesn't show up. We compared exchange server and outlook settings and everything seems to be configured properly. Thank You

    Wednesday, June 22, 2011 4:09 PM

Answers

  • Hi,

    The article Anil gives can’t apply to Exchange 2003. In Exchange 2003, it is achieved by auto accept agent-based resource mailbox.

    For more information, you can refer to the article Exchange Server 2003 Auto Accept Agent.

    Hope this helps.

    Thanks


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Proposed as answer by Sophia Xu Monday, June 27, 2011 6:49 AM
    • Marked as answer by Sophia Xu Wednesday, June 29, 2011 8:22 AM
    Friday, June 24, 2011 5:58 AM

All replies

  • Can you just move this mailbox into other databse and check ?. Check If the Resource Booking Attendant is enabled, it uses the booking policies to determine if incoming requests will be accepted or declined.

    Enable or Disable Automatic Booking on a Resource Mailbox:

    Anil MCC 2011,ITIL V3,MCSA 2003,MCTS 2010, My Blog : http://messagingschool.wordpress.com
    Wednesday, June 22, 2011 4:37 PM
  • Hi Anil,

     

    Thanks for the reply Anil. I forgot to mention that we are running Exchange 2003 with Outlook 2003. Will the above solution work for 2003 even though the article is for exchange 2010?

    Thursday, June 23, 2011 2:36 PM
  • Hi,

    The article Anil gives can’t apply to Exchange 2003. In Exchange 2003, it is achieved by auto accept agent-based resource mailbox.

    For more information, you can refer to the article Exchange Server 2003 Auto Accept Agent.

    Hope this helps.

    Thanks


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Proposed as answer by Sophia Xu Monday, June 27, 2011 6:49 AM
    • Marked as answer by Sophia Xu Wednesday, June 29, 2011 8:22 AM
    Friday, June 24, 2011 5:58 AM