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Not receiving emails RRS feed

  • Question

  • Just in the last week, I have stopped receiving emails on my outlook account. everything was work fine until recently. What can I do
    Tuesday, November 10, 2015 9:29 PM

Answers

  • Hi,

    What is your account type? Exchange, IMAP or POP3?

    Did you get any error message?

    Please make sure the account settings, such as the incoming mail server and port are correct.

    Also please logon the webmail page to check if emails can be received there, this way we can determine whether it's related to the account status or the settings on Outlook.

    Regards,

    Melon Chen
    TechNet Community Support


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.
    Wednesday, November 11, 2015 3:19 AM